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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
The only thing i hated was the flat screen i had was an old unit. Not the one i seen in the photos. Be sides that i loved everything else. Will come back.
Business response:
We are so glad that you had wonderful stay with us but sorry to hear that the TV in your room was not quite to your liking. Thank you for your review and we would look very forward to seeing you again!
Business response:
We appreciate the great rating and we are so glad you had an enjoyable stay. Thank you!
Best ever
Business response:
We are thrilled to hear that you had an exceptional stay with us. Thank you!
Clean and Friendly Stopped over while driving through. The hotel is off the main road. The room was clean and the staff was very friendly.
Business response:
Thank you for the great rating and review. We love hearing from satisfied guests and we’re glad you had a good stay with us.
The staff were so kind and welcoming to me during my entire stay. Almost started to feel like family!
Business response:
Thank you for the terrific review, Christa. Our team works hard to create exceptional stays for our guests. We are so glad to hear you enjoyed your stay with us and felt right at home here.
First room air did not work and had to go to another one
Business response:
I'm so sorry for the inconvenience but glad we were able to get you re-situated. Thank you for the review and your feedback.
The floors in my room had clearly not been vaccumed. Not debris visible to the eye but felt when walking on them. No bed spread or comforter on the bed. The mattress squeaked so loudly with every movement that it woke me multiple times throughout the night. Very basic comforts provided and with absolutley no level of upgrade or basic luxuries. It felt like a well used dorm room.
Business response:
Thank you for the feedback. I'm sorry we did not impress you during this stay.
Sleepless in Birmingham-area The hotel seemed pretty new, but it was DEFINITELY geared more toward business/someone staying for a length of time. The floor wasn't clean and we had to ask for more towels because they couldn't count for a family of four. When my husband asked for the towels the receptionist wanted to argue with him about it! To top it off, they allowed a dog to bark ALL NIGHT LONG so that non of us could get any rest :-( Would recommend one of the other 5 hotels in the immediate vicinity before trying to go ba... read more
Business response:
I'm so sorry to hear that you had an unpleasant stay with us. This is not what we intended and we hope your future travels are excellent ones.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.1 star rating with 872 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.