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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in Birmingham again and that we have the opportunity to welcome you back to our hotel.
You are not set up for the overnight business traveler.
Business response:
Thank you for sharing your customer insight with us. We apologize for not explaining our brand to your better before checking in. We wish you the best and hope you will consider staying with us again.
NIce little Hotel ! very cozy place , stayed due to family emergency , front desk were very helpful .
Business response:
We are glad you choose to give Value Place a try and did not regret it. We hope all is well with your family and glad our staff was able to help. We wish you the best and hope to see you again.
Work Good stay
Business response:
We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon.
Suggestion for the future Upgrade mattress. Too hard.
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
Staff was courteous. Stay was fine.
Business response:
We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
Everything was great.
Business response:
We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future.
The hard wood floors were dirty, my feet were dirty when I walked barefoot in my room. I sprayed bleach cleaner and a towel I brought with me to clean the floors.My dry off towels were stained, I paid for a seven day stay and left early in the fifth day I couldn’t take it anymore. When I came back to my room my door was opened by housekeeping but they never cleaned anything. There was a pill laying on the counter by the television when I first arrived. When you walk in the hotel all you smell is marijuana on the first floor,... read more
Business response:
Dear Guest, We sincerely apologize for the numerous issues you encountered during your stay. The concerns you’ve raised regarding room condition and overall upkeep are extremely concerning and far from the standards we strive to maintain. It is also disappointing to hear about the maintenance issues and difficulty accessing your room. We regret that your stay was cut short and that we were unable to provide a comfortable and welcoming environment. Please know that your feedback will be shared with our team to enhance the ove... read more
Not the best area. This hotel was not in the best area. The office hours also made it impossible to get in touch with the hotel while traveling. No one answers the phone and we couldn't leave a message.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.2 star rating with 916 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.