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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NIce little Hotel ! very cozy place , stayed due to family emergency , front desk were very helpful .
Business response:
We are glad you choose to give Value Place a try and did not regret it. We hope all is well with your family and glad our staff was able to help. We wish you the best and hope to see you again.
Work Good stay
Business response:
We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon.
Suggestion for the future Upgrade mattress. Too hard.
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
Staff was courteous. Stay was fine.
Business response:
We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
Everything was great.
Business response:
We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future.
This location is way in the back of other businesses. I arrived at 6:39 pm due to heavy traffic driving from New Orleans. Sketchy people were hanging inside and. Out side. When I walked into the lobby the desk clerk was handing out rolls of toilet paper to at least three people. An awkward man walked up to me and ask, are you staying here tonight. The lighting in the lobby y was rather dim. All of these things together made me feel extremely uncomfortable. So I left and ask the clerk to cancel my reservation. She said she co... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the distressing experience you described; it clearly fell far short of the standards we aim to uphold. We take concerns regarding cleanliness, staff interactions, and safety very seriously, and we regret that these issues impacted your stay. While some matters, such as local activity and third-party review platforms, are outside our direct control, we remain committed to addressing service quality, maintenance, and guest care interna... read more
Not the best area. This hotel was not in the best area. The office hours also made it impossible to get in touch with the hotel while traveling. No one answers the phone and we couldn't leave a message.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.2 star rating with 895 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.