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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
EXTENDED STAY ON HWY 280 TERRIBLE PLACE, ONE OF WORTH PLACES I'VE EVER STAYED !!! BED IS STD NASTY , INCHY !!! VERY NASTY ROOM . DRAIN PLUG IN THE TUB DIDN'T WORK, WATER DON'T GO DOWN THE DRAIN !!!! VERY NASTY ROOM ! FILTHY!!! PLEASE DON'T GO THERE, THE BEDS ARE VERY VERY UNSANITARY!! HAD TO THROW AWAY A PAIR OF PANTS !!!!!
Business response:
Dear Guest, We sincerely apologize for the experience you had during your stay. Cleanliness and comfort are our top priorities, and we deeply regret that we did not meet those standards for you. We will immediately address the issues you raised, including the drainage and cleanliness concerns, to ensure they are resolved. Your comments are appreciated as we strive to improve. We hope to have the opportunity to welcome you back and provide a much better experience. Sincerely,Hotel Management
It was ok. I wouldn't stay again. There was a roach in the tub when I first got there. The sink in the bathroom didn't work so I had to wash my hands in the kitchenette.
Business response:
Dear Crystal, We apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you are assured that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city. Sincerely,Hotel Management
You have to pay for internet after the first day,outside parameter needs cleaned up. I found boots, empty water bottles and socks under my bed on the floor.
Business response:
Dear Jenifer, We apologize for the inconvenience you experienced with the internet charges and the cleanliness of the outside area. We are particularly sorry for any oversights from our housekeeping staff regarding the items found under the bed. Your feedback is valuable, and we will address these concerns with our team to ensure improvements. Thank you for bringing this to our attention, and we hope you will consider staying with us again for a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 3.5 star rating with 945 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.