Extended Stay America Select Suites - Birmingham - Inverness

LaShana D 

on Expedia

4 years ago

I’d never stay there again ! The furniture is so out dated and don’t match! The refrigerator was rusty on the outside! They allow dogs which is ok as we have a dog (didn’t bring her) however the hallways and stairwells smell like a animal shelter! However the staff was very nice and friendly! 

Anonymous 

on Expedia

4 years ago

- The sofa-bed was broken, so it was impossible to use it as a couch or a bed, as the structure was stuck with the irons out. -Sink in bathroom clogged. - Internet was not working. There were no utensils in the kitchen because of Covid, which you had to request them at the front desk. The problem was that when we went to order plates, glasses, and cutlery they did not have them. 

Anonymous 

on Expedia

4 years ago

The property houses many undesirable people, as they actually live there as a permanent residence. Men were fixing cars in the parking lot, as well as consuming drugs and alcohol. When I asked the receptionist where my room would be, he waved me off and stated, “In the back.” The back of the building was poorly lit as well as dirty. I did get my money back. The property looks more like a project than a hotel. 

Anonymous 

on Expedia

4 years ago

Never knew there are no elevators. Had to drag my things to 3rd floor. If you drink coffee you better bring your own pot. They don’t serve in the lobby and they ran out of coffee pots for the rooms. So I had to get my own coffee pot.