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Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
This was a reasonable room for the money. There were no cups in the room and only one towel. The kitchen has no utensil so bring your own. Otherwise the room was clean. Breakfast was unavailable a half hour before announced end of service. If you want a place to just crash it is fine.
Business response:
Thank you for posting a review of your stay. We’re glad to know you were pleased with our affordable price and that you liked your well-maintained room. However, we’re sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We regret this was not explained to you at the time of your arrival. We hope you will consider a return visit so we can... read more
Beware of the bugs - spiders, roaches, hornets etc. Don’t expect the phone/clock to work either. I’d also suggest you pick up a case of water and refrain from drinking the tap.
Business response:
Thank you for taking the time to comment on your visit. We are happy to know you were pleased overall, but we apologize for the housekeeping issues you experienced. We've shared your comments with the team to identify where we fell short so the problems can be corrected. We hope you will come back soon so we can demonstrate our dedication to our guests. We look forward to seeing you again. Sincerely, Hotel Management
Pretty worn out place. Couple of minimal prepackaged muffins is your free breakfast. Staff didn’t even come to front desk for checkou5 or say goodbye...pretty marginal pkace
Business response:
Thank you for posting a review of your stay. We apologize for the inattentive service you received from our staff and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your concerns with our team to remind them our main goal is to provide outstanding customer care to our guests. We will also share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We’re sorry for the unpleasant experience and hope you... read more
Good Location for what I needed. Hotel was quite for the most part.
Business response:
Thank you for posting a review of your stay. We’re glad to know you had a peaceful time with us and that our location was ideal for your needs. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Steve, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
My only complaint is I didn’t have a stopper for the bathtub, other than that, the room, staff, and facility was amazing!!!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved you well-kept suite and were impressed with our courteous associates. Your feedback with regards to the stopper for the bathtub has been discussed with the concerned team so that corrective measure can be taken. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Neat..............................................
A little shady with some faulty electrical wiring, but I slept in a bed, so it was fine.
Business response:
Dan, thank you for being our guest at Extended Stay America. We are glad to know you had a wonderful stay with us. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 973 reviews.
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.