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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Chris, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Great erthing was clean nice people peaceful I really like this hotel alot
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that you had a relaxing time with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I like the location. It's not a bad location at all with different restaurants nearby. I think the only thing about my room was the lamp fixture near my bed didn't work, but otherwise a very nice stay.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our excellent location worked well for you and that you had a pleasant time with us. We have asked our maintenance team to fix the lamp in your room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
There was only one pillow in queen sized bed and the room smelled like smoke.
Business response:
Thank you for evaluating your stay. We are sorry for the smoke odor you encountered in your room and regret the inconvenience caused. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same. Thanks again, and we look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management
What attracted us was the kitchen. However, as we get there we notice there is no elevator. (Third floor) that should be advertised, I would have been more prepared if I’d known. No roll away beds. They don’t provide them even at an additional charge. I felt this was rather dissapointing. When I called down to let them know the chair wouldn’t extend. (Obvious tampering, preventing it from extending in the lay position.) The representative made it clear, they “weren’t” supposed to extend. The breakfast is very minimal as well... read more
Business response:
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more wonderful experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedba... read more
Business response:
Shenay, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Shenay, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 941 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.