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Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good to say the least We found ants in our room.
Business response:
Richard, thank you for being our guest. Although you liked the service offered by our staff, we apologize for the problem you had with the cleanliness of your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping and Pest control team to ensure our the room is thoroughly treated and cleaned. We hope you will give us a chance to regain your trust on a future visit. Sincerely, Hotel Management
Everything was good except the only option for breakfast was oatmeal.
Business response:
Mark, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review in regard to our complimentary grab-and-go breakfast and have taken a note of it. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Deborah, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Good place to stay Good place to stay. It worth the money. The room was really clean and well maintained. A little kitchen were you can cook food for yourself is a big plus.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-equipped room and that you also found us to be of a good value in the area. Thanks again for your feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Definitely Can See Staying At This Location More Frequently.... Nice Staff and Amazing Rooms!!!! Quiet and Peaceful Atmosphere
Business response:
Carey, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good location Room was OK but the shower didn’t work and there were no pots and pans in the room or eating utensils.
Business response:
Verdis, thank you for staying with us. We are glad to read you had an overall nice time with us and that you liked our convenient location. That being said, we are sorry for the maintenance issue you had in your room and regret that we failed to communicate our policies at the time of check-in. We have shared your feedback with the concerned team to ensure this does not happen again. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leav... read more
I'm satisfied! I stayed here for one night and everything was fine and comfortable for me. I'd stay here again.
Business response:
Diamond, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel. Very comfortable place to stay for 8 nights. The bed was very comfortable.
Business response:
Thank you for selecting Extended Stay America for your accommodations and for sharing your comments. It is a delight to read you had a nice stay with us and loved your comfortable room. We appreciate your business and hope you will stay with us again on your next trip to this area Sincerely, Hotel Management
Good price and location Hotel staff here is always amazing. I have stayed here many times and they are always great.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was ideal for your visit and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 4.3 star rating with 891 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.