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Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice area Good affordable place to stay. If they could improve on breakfast it would get 5 stars from me.
Business response:
Thank you for sharing your experience. I am pleased to see you valued our affordable rates, but disappointed our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Ok Said breakfast, nothing there really that's a breakfast. That the first reason we stayed. Terrible..
Business response:
Thank you for taking the time to share your experience. I'm disappointed that our grab-and-go breakfast was not suitable enough during your stay. Overall, I'm glad you had a decent stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Very quiet and comfy
Zero issues Very comfortable time.
Business response:
Thank you for sharing your experience. I am pleased to see you had a comfortable stay with us without any issues. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Close to Denny's Convenient for shopping, eating and relatives to visit. Upon arriving, desk clerks were NOT helpful at all. Two elderly ladies (70s & 80s) had requested a CLOSE room with limited walking. Room 101.....sounded good. It was the longest walk from desk to room. They did not bother to tell us to move our car around near outside entrance.......101 was first room from outside door. Checkout clerks were great, helpful, printed us maps, recommended restaurants, etc. Not sure if I will stay at Extended Stay in Hanover... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our staff did not communicate helpful information, which should have happened. However, your comments in regards to your interaction with our staff at check-out are much appreciated. To prevent this from happening again, our team is reviewing several different scenarios and role-playing for a more more empathetic view. I am grateful for the feedback you provided so we are able to continually improve our hotel. If the ... read more
No complaints
Decent My original room wasn't even cleaned yet so we had to wait for another room. Then they gave us a room, didn't write down that we were in the room so, another couple entered our room. I wasn't very happy about this.
Good value
Great one NICE
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 4.3 star rating with 891 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.