This profile has been claimed by the business owner or representative.
1075 Lake St., Hanover Park, IL, 60133, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Definitely Can See Staying At This Location More Frequently.... Nice Staff and Amazing Rooms!!!! Quiet and Peaceful Atmosphere
Business response:
Carey, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good location Room was OK but the shower didn’t work and there were no pots and pans in the room or eating utensils.
Business response:
Verdis, thank you for staying with us. We are glad to read you had an overall nice time with us and that you liked our convenient location. That being said, we are sorry for the maintenance issue you had in your room and regret that we failed to communicate our policies at the time of check-in. We have shared your feedback with the concerned team to ensure this does not happen again. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leav... read more
I'm satisfied! I stayed here for one night and everything was fine and comfortable for me. I'd stay here again.
Business response:
Diamond, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel. Very comfortable place to stay for 8 nights. The bed was very comfortable.
Business response:
Thank you for selecting Extended Stay America for your accommodations and for sharing your comments. It is a delight to read you had a nice stay with us and loved your comfortable room. We appreciate your business and hope you will stay with us again on your next trip to this area Sincerely, Hotel Management
Good price and location Hotel staff here is always amazing. I have stayed here many times and they are always great.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was ideal for your visit and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Terry, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The hanover park staff was great. No complaints about the hotel or its staff. I would say some shady characters were present staying at the hotel but outside of that no issues whatsoever
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was ideal for your needs and that you were impressed with the attentive service provided by our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thanks again for your feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Did not feel overly welcomed when I checked in. Felt like I was bothering the staff by checking in.
Business response:
Thank you for taking time to review your stay. We apologize for the unpleasant encounter at check-in. You deserved better from us. We're glad to know the remainder of your visit was enjoyable and that you would stay again. Thanks again, we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
John, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America Select Suites - Chicago - Hanover Park has a 3.6 star rating with 1,269 reviews.
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.