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Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thank you
We had a surprisingly pleasant experience. Staff was very friendly. The room was good-size and very clean. Temperature control was simple and rapid. Entrance doors were a bit of a challenge (took plenty of effort to swing open), and the posted instructions in the entryway for how to use the phone for assistance (if no one was at the desk) were incorrect. The elevator worked, but made some unusual squeaky and banging noises...took some getting use to. Would stay again with hesitation.
Business response:
Dear Guest, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing at Extended Stay America. Sincerely, Hotel Management
Great Stay!
Room was not proper clean.Bad smell inside lobby Too much noise exhaust fan
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay. A properly cleaned hotel with a welcoming lobby is essential to guest comfort, and we regret that this was not your experience. Your feedback has been shared with our housekeeping and maintenance teams. Thank you for bringing these matters to our attention. We take them seriously and are committed to improving. Please allow us to earn back your trust and serve you better. Sincerely, Hotel Management
Keep up the good work.
Business response:
Dear Guest, Thank you for the kind words and encouragement. We truly appreciate your support and are delighted that you had a positive experience. Our team will continue striving to deliver excellent service, and we look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
Quit, clean, comfortable.
Nice I liked my stay.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 3.6 star rating with 1,012 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.