Extended Stay America Select Suites - Chicago - Lisle

Business response:

Dear Tom,Thank you for your review! We are pleased to hear you found the parking lot at Extended Stay America well-lit. Your feedback about the area's lighting is appreciated, and we'll take it into account as we continue to enhance the guest experience. We hope to welcome you back for another great stay!Sincerely,Hotel Management 

Business response:

Dear Jason, Thank you for your feedback. We aim to provide a straightforward and comfortable stay for all guests. While our accommodations focus on covering the essentials, we appreciate your observations and will continue working on making improvements. Your input is valuable as we strive to enhance the guest experience. We hope you’ll consider visiting again in the future.Sincerely,Hotel Management 

Business response:

Dear david, Thank you for sharing your thoughts. We strive to provide a positive experience for all our guests, and we hope that despite any challenges, your stay had some enjoyable moments. Your feedback is appreciated and will help us continue to improve.Sincerely,Hotel Management 

Business response:

Dear Ken, Thank you for your feedback. We appreciate your comments and understand your concerns regarding the amenities and the condition of the elevator. We strive to provide a comfortable and pleasant experience for all our guests and will use your input to make necessary improvements. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management 

Business response:

Dear Alicia, Thank you for choosing Extended Stay America during your Chicago visit! We're delighted to have been part of your trip and hope you enjoyed our hospitality. Your feedback is invaluable to us as we strive to enhance our guest experiences. We look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management