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Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel felt tired. Late night check in took longer than it should have, since they close down the desk. Had it not been for another guest letting us in, we would have been left standing in the vestibule for 10+ minutes. Cigarette smoke smell in hallway..
Poor hospitality
Business response:
Dear Siraj, Thank you for sharing your experience. We sincerely regret that your stay did not meet expectations. Delivering attentive service and creating a welcoming atmosphere are central to our values, and it’s disappointing to know we fell short during your visit. Please accept our apologies for any inconvenience. Your feedback has been shared with the appropriate teams to support improvement. We’re committed to offering a more pleasant and respectful experience to all our guests and hope for the opportunity to restore y... read more
Great workers
Business response:
Dear Joshua, We’re thrilled to know our team made a positive impact during your stay. Their commitment to creating a welcoming atmosphere is something we’re genuinely proud of. Thank you for choosing Extended Stay America and for taking the time to share your kind words. Encouraging feedback like yours motivates us to continue delivering thoughtful service. We look forward to welcoming you back again soon! Sincerely, Hotel Management
I had a nice stay. Will visit again.
It was an older place, but very clean and comfortable beds.
Business response:
Dear margaret, Thank you for choosing Extended Stay America and taking the time to share your experience. We’re glad to hear you found your stay clean and the beds comfortable. While the property is older, it’s wonderful to know it still meets your needs. We appreciate your comments and look forward to your next visit for another pleasant experience. Sincerely, Hotel Management
Awesome staff
The worst hotel experience ever. I reserved a king bed room and was given a room with 2 full/queen beds, the floor was sticky, there was some unidentified white goo splattered on the chair, light switches and cabinets in the kitchen were dirty and sticky, food splattered on the ceiling, people outside loitering in the parking lot at weird hours of the night. I was traveling solo and didn’t feel safe OR clean at this place and after the first night I ended up staying somewhere else even though it was non refundable. 100% woul... read more
Business response:
Dear Alexis, We are truly sorry to hear about the disappointing and uncomfortable experience you had during your stay. The condition of the room and the overall environment you described fall far below the standards we aim to uphold. We regret the room assignment error and understand how frustrating and unsettling these concerns must have been, especially while traveling alone. Your comments have been shared with our team for immediate internal review, including housekeeping and security protocols. We appreciate your feedbac... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 3.6 star rating with 1,018 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.