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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly-cost hotel Needed a hotel, last minute choice, went online it was the best offer at the least expensive available.
Business response:
Dear DWayne, Thank you for choosing to stay at Extended Stay America, especially on such short notice. We are glad we could offer you a convenient and affordable option when you need it most. It was a pleasure knowing we met your expectations, and we’d love to welcome you back for an even better experience in the future! Sincerely, Hotel Management
Average place
Business response:
Dear Serkan, Thank you for taking the time to share your thoughts. We aim to provide a comfortable and convenient experience for all our guests, and we appreciate your perspective as it helps us identify growth opportunities. While your stay may not have stood out, we hope future visits reflect the care and effort our team puts into making each guest feel welcome. We would love the chance to provide you with a more memorable and enjoyable experience next time you’re in the area. Sincerely, Hotel Management
Our stay was great! It was comforting, clean, quiet and very roomy.
Smelly in our room Front desk closes for the night
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize that your experience was significantly impacted by the odor concern. Maintaining a fresh, welcoming environment is one of our priorities, and we regret any discomfort caused. Furthermore, we are sorry if you were unable to connect with our front desk team when you needed assistance. Your comments help us identify areas for improvement, and we are committed to ensuring a better stay for all future guests. We hope you will consider giving us another chance to welc... read more
I didn’t to much care for it because it was not neat
Business response:
Dear Guest, Thank you for sharing your feedback. We’re sorry to know that your visit was not as fulfilling as it should have been. We apologize for any discomfort caused by the overall condition of your room. Providing a comfortable and well-maintained environment is something we take seriously, and we will share this with our team to ensure a more enjoyable visit for our guests. We appreciate your comments as they help us improve, and we would welcome the opportunity to provide a better experience in the future.Sincerely,Ho... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 834 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.