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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They no longer have grab and go breakfast, you have to pay for cooking utensils, iron and ironing board are not in rooms, and the whole floor smelled like weed.
It was OK for a night . The appliances need to be updated though.
It was ok for a nights stay . The appliances need to be updated though.
Business response:
Dear Tiana, Thank you for your feedback. We’re glad you found your stay satisfactory for the night. Your comments about updating the appliances are appreciated, and we will take them into consideration for future improvements at Extended Stay America. We hope to welcome you back soon for an even better experience.Sincerely,Hotel Management
This is an extended stay facility with no coffee maker no utensils or pans. I was told to go to the dollar store to obtain these items. The elevator was filthy.
Business response:
Dear Russell, Thank you for your feedback. We aim to provide a comfortable stay and apologize if specific amenities were not readily available. Our staff should have informed you that kitchenware is available upon request at the front desk. Your comments about the cleanliness of the elevator are noted, and we will address this with our housekeeping team. We appreciate your input and hope to serve you better in the future.Sincerely,Hotel Management
Everything was fine but the only thing that wasn’t ok was the smell in the hallways. I’m pregnant so I don’t know if it was because my nose is more sensitive but the smell of cat urine was very strong in the hallways.
Business response:
Dear Diana, Thank you for your feedback. We’re glad to hear that most aspects of your stay met your expectations. We’re sorry to hear about the issue you encountered with the hallway odor. We strive to ensure a pleasant environment for all guests and appreciate you bringing this to our attention. We hope to provide an even better experience during your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 816 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.