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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not great. Not terrible. It was a fine stay, however not without challenges. Mostly, the room smelled of smoke. Not idea. Staff tried to move us to another room, but they were not ready, dirty, had not been prepared. Ended up staying in the original room. Staff was very friendly and tried to be accommodating. The area around the property had a lot of trash. Not much within walking distance. Note that the listing on Hotels.com indicates that there is access to a gym/fitness facility. This is incorrect and there is no access. ... read more
Business response:
Thank you for taking the time to evaluate our hotel. We regret your disappointment with our location and with some of our amenities not being available due to current circumstances. This information is posted on the hotel website, so our guests are aware while making reservations. We will check the third-party websites to see if this information has been provided by them. We also apologize for the concerns you had with your room. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room... read more
Not Home but decent
Business response:
Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Not home but Comfortable My family stayed here for about 5 days! Room was fine...Customer service was ok
you can cook your own meal it has a full kitchenette and any utensils or equipment you needed to prepare a meal was supplied by the staff
Business response:
Thank you for the glowing review of Extended Stay America and for sharing your feedback with future travelers. It's a pleasure to know you had a wonderful stay with us and liked our fully-equipped kitchenette facility. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 791 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.