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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
True Extended Stay Hotel Friendly people at the front desk and helpful with where to go in the area. It's close to the highway, but you definitely need a car to get to the grocery stores if you're planning on cooking. Also, it's a BYO cookware, plates, utensils, etc. You can buy them at the desk, but it's pricey.
The room was clean. No hand towels surprisingly and one of the cabinets was broken. Otherwise the room was well maintained for what it is. Tv did have hdmi ports on the back. This hotel is pet friendly so there were dogs barking intermittently, keep that in mind if you're looking for a quiet stay.
Business response:
Dear Amber, Thank you for sharing your experience at Extended Stay America. We're pleased to hear you found the room clean and well-maintained. Your feedback on the amenities is noted, and we appreciate your understanding. We value your input and hope you consider staying with us again for another positive experience.Sincerely,Hotel Management
The place definitely needed some up keep. Carpet and floors were dirty in elevator and hallways and cold tell were not vacuumed in awhile. There was a person sitting down in the hallway outside room having a phone conversation for a long time and other things to make the stay feel akward. For missing in the room kitchen area and only toiletries was bar if soap.
Business response:
Dear Bonnie, Please accept our sincerest apologies for the issues you experienced during your stay. Your feedback is valuable to us, and we remain committed to providing the highest level of service to our esteemed clients. Rest assured that we take your concerns seriously and promptly address them with the relevant team members to ensure that your problems are resolved to your satisfaction. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay ... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 3 star rating with 1,507 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.