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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just the basics The place is fair, no frills. It was mostly clean, but need to clean mold around bathtub and put new caulking. The "continental breakfast" was basically a granola bar or a small plastic wrapped muffin :(
Business response:
Sandra, We strive for our guests to have an above average visit and although there were overall positive aspects of your stay, we missed ensuring your complete satisfaction in some areas. We apologize for the situation with your bathroom and want to let you know it is already on our maintenance list to be complete this week. We are sorry you were disappointed with our complimentary grab and go breakfast, most of our guests find this extra amenity to be a value add to their stay. We will use your feedback when considering new... read more
Business response:
Don, thank you for being our guest at Extended Stay America - Chicago - Naperville - East. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your wonderful rating. Please come back and see us again soon. Sincerely, General Manager
Illinois trip Hotel was easy to find, many fine restaurants near by.
Business response:
Steven, thank you for including Extended Stay America - Chicago - Naperville - East in your travel plans. We are thrilled to read you had an excellent experience and that our location was ideal for your needs. Thanks again for your business, and we would love to welcome you back the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Chicago - Naperville - East and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, General Manager
It was great It was amazing, I could not ask for a even better exsperance.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America Chicago - Naperville - East. It's so nice to know that we exceeded your expectations. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Not very nice since with 20 more dollars you can stay at a better place. It is for a extended stay
Business response:
Thank you for your candid feedback. We want all of our guests to enjoy their stay and apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests. We would love to welcome you back soon. Sincerely, General Manager
King bed with pull out couch It was okay. It's close to a lot of places so that's a plus but the rooms aren't that great. We had a pull out couch with no mattress and also, we barely had enough towels in the room.
Business response:
Thank you for choosing our hotel and for your valuable feedback. Although you liked our location, I am sorry you were not completely satisfied with your room. However, our towels may be exchanged at the front desk anytime and are complimentary. We are grateful for the feedback you provided and hope you will stay with us again soon. Sincerely, General Manager
Nice place for long stay. excellent rate. Great location for dining. Easy off of highway. Rooms are basic but clean and a great rate for a long stay. Staff very friendly. Grab n go breakfast is a nice start.
Business response:
Thank you for posting your kind review of Extended Stay America - Chicago - Naperville – East. We are delighted to know you were very pleased with our affordable rates and loved our location close to the Highway and many restaurants nearby. Thank you for sharing your satisfaction with our service, accommodations, and amenities. We appreciate you choosing our hotel and hope you will visit us again the next time you are in the area. Sincerely, General Manager
Ok
Business response:
We are pleased to know you had a pleasant stay with us. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you again on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 3 star rating with 1,523 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.