Extended Stay America Select Suites - Chicago - Naperville - East

Simone 

on Expedia

8 years ago

Cleanliness needs to be improved. The front desk employer seemed annoyed to have to check my reservation to get my room which I did not appreciate. The first room they gave us had blood on the bed sheets and the second room that they gave us smelled musty. It was a bit disappointing to have to stay there. 

Anonymous 

on Expedia

8 years ago

perfection! this was my first experience ever staying at an Extended Stay facility... i wasn't quite sure what to expect, but when i walked into the room they assigned me, i was AMAZED!!! tbe whole stay, everything included, was the best hotel experience i have ever had! 

Elizabeth 

on Expedia

8 years ago

Great stay for an overnight visit. This hotel was clean and simple. Just needed a night to sleep and get on our way in the morning. The only thing that was a bit off-putting was the smell of food in the hallway. I'm sure this comes from the fact that people stay there long-term and prepare meals in their room. 

Paul 

on Expedia

8 years ago

Everyone was courteous and helpful. 

Anonymous 

on Expedia

8 years ago

Disappointed We enjoy staying at the Extended Stay Hotels and usually have a fine experience. This one is not well kept. There is an overall dirtiness to the building, elevators, and room. The room and halls had a bad odor. The curtain for the shower is too short causing water to flood the floor. The landscaping is overgrown blocking the sign for the hotel. Sorry, we won't stay here again. 

Anonymous 

on Expedia

8 years ago

I was travelling for work while I was staying at this hotel. It had a full kitchen, which is nice but the shower and stove where a little dated. 

Anonymous 

on Expedia

8 years ago

Contrast in updates and old fixtures Pulled up to staff and guest smoking just outside the door. That was pretty much a constant, always someone there smoking so you could get a good whiff of it with your kids on tow! The staff was rarely at the desk when you needed something. We had 4 in our room and one bath towel. Front desk wouldn't give me 3 more towels until I coughed up the used 1 towel even after explaining I started with only 1 towel. So that was weird! The floor in the room and pictures were nice but the bathroom s... read more