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1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was great It was amazing, I could not ask for a even better exsperance.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America Chicago - Naperville - East. It's so nice to know that we exceeded your expectations. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Not very nice since with 20 more dollars you can stay at a better place. It is for a extended stay
Business response:
Thank you for your candid feedback. We want all of our guests to enjoy their stay and apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests. We would love to welcome you back soon. Sincerely, General Manager
King bed with pull out couch It was okay. It's close to a lot of places so that's a plus but the rooms aren't that great. We had a pull out couch with no mattress and also, we barely had enough towels in the room.
Business response:
Thank you for choosing our hotel and for your valuable feedback. Although you liked our location, I am sorry you were not completely satisfied with your room. However, our towels may be exchanged at the front desk anytime and are complimentary. We are grateful for the feedback you provided and hope you will stay with us again soon. Sincerely, General Manager
Nice place for long stay. excellent rate. Great location for dining. Easy off of highway. Rooms are basic but clean and a great rate for a long stay. Staff very friendly. Grab n go breakfast is a nice start.
Business response:
Thank you for posting your kind review of Extended Stay America - Chicago - Naperville – East. We are delighted to know you were very pleased with our affordable rates and loved our location close to the Highway and many restaurants nearby. Thank you for sharing your satisfaction with our service, accommodations, and amenities. We appreciate you choosing our hotel and hope you will visit us again the next time you are in the area. Sincerely, General Manager
Ok
Business response:
We are pleased to know you had a pleasant stay with us. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you again on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for rating your visit. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience during your stay. We appreciate your business and hope to welcome you back. Sincerely, General Manager
Dirty tub Was great except I could not shower in the bathtub. The tub was old and gross.
Business response:
Thank you for your review. We are happy enjoyed your overall stay. We appreciate your comments about the tub, and we will be sure to share your concerns to the housekeeping department. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Chicago - Naperville – East. Sincerely, General Manager
Business response:
We are delighted you chose to stay with us at Extended Stay America- Chicago - Naperville – East and appreciate you giving us a wonderful rating. We are glad you enjoyed your visit. It was a pleasure to have you as our guest, and we would love to be of your service again. Sincerely, General Manager
Good Value. Big Room. Great Location. Nice Staff.
Business response:
We appreciate you choosing to stay at Extended Stay America - Chicago - Naperville - East. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable suites, our friendly and accommodating team, and convenient location. Your feedback is appreciated, and we hope you will visit us again. Sincerely, General Manager
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 791 reviews.
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.