Extended Stay America Select Suites - Chicago - Naperville - East

Paul 

on Expedia

9 years ago

Everyone was courteous and helpful. 

Anonymous 

on Expedia

9 years ago

Disappointed We enjoy staying at the Extended Stay Hotels and usually have a fine experience. This one is not well kept. There is an overall dirtiness to the building, elevators, and room. The room and halls had a bad odor. The curtain for the shower is too short causing water to flood the floor. The landscaping is overgrown blocking the sign for the hotel. Sorry, we won't stay here again. 

Anonymous 

on Expedia

9 years ago

I was travelling for work while I was staying at this hotel. It had a full kitchen, which is nice but the shower and stove where a little dated. 

Anonymous 

on Expedia

9 years ago

Contrast in updates and old fixtures Pulled up to staff and guest smoking just outside the door. That was pretty much a constant, always someone there smoking so you could get a good whiff of it with your kids on tow! The staff was rarely at the desk when you needed something. We had 4 in our room and one bath towel. Front desk wouldn't give me 3 more towels until I coughed up the used 1 towel even after explaining I started with only 1 towel. So that was weird! The floor in the room and pictures were nice but the bathroom s... read more

Anonymous 

on Expedia

9 years ago

Don't count on breakfast The "free breakfast" was some granola bars, red apples, oranges, and some muffins. Not really a "breakfast". The lobby was tiny, no business center, no work out center, and when you check in they don't tell you the time for "breakfast" they also fail to tell you that rarely there is any coffee for breakfast. Also the wifi is super slow but if you want the faster wifi you have to pay for it. The room was tiny, the kitchen didn't have any pots or pans, you have to request for those things.