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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great but the lights were so outdated and dim which left an uneasy feeling for me
Business response:
Thank you for being our guest at Extended Stay America. It is good to know you had an enjoyable stay here, but we regret any inconvenience caused to you. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
No surprises; what you would expect from a typical ESA. Bed was actually fairly comfortable. The light switches are a little counterintuitive sometimes, but maybe that's because I was tired! Would stay again.
Business response:
Thank you for your review. We are glad you had a comfortable time with us. We value your feedback as it will help us improve our guest experience moving forward. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
So so!
Business response:
Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Juanita, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Nice hotel Very comfortable,pillows too soft but ok. Dont have nothing bad to say about this hotel.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The staff was rude and tried making up their own rules.
Business response:
We are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth & hospitality. This behavior is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you for being our guest, and we look forward to serving you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 3.2 star rating with 1,333 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.