This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place over all. Overall my stay was very good. Bang-for-the-buck you can't beat the price cleanliness was so so rooms need to be remodeled. Walls seem to be paper thin?
Business response:
Jermery, thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
The rooms are big and I like that there's a fridge and microwave in the room.
Business response:
We appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-appointed room and that you had an excellent stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The man that serviced me at the front desk was nice and gave good customer service. The property wasn’t dirty, but could be updated. The bed was comfortable and no bed bugs. The shower had good water pressure, but would be nice to have more than one washcloth. The only compliant I would have is the other people who stay there with kids running around on the upper floor.
Business response:
Thank you for choosing us. We are glad you liked the courteous service displayed by our team and that you had an overall comfortable stay in your room. However, we regret the disturbance caused by other guests. It was a pleasure having you with us, and we invite you to stay here again soon. Sincerely, Hotel Management
Staff was great Parking lot was never plowed
Business response:
Rick, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were impressed with the service provided by our excellent staff and that you liked our parking facility. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Jim, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Brianna, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
They were accomodating even though our original room was damaged due to the previous night but offered us another more appealing offer. Staff were friendly and the rooms were comfortable. Not the cleanest but overall well kept.
Business response:
Javier, thank you for choosing to stay with us at Extended Stay America. We're happy to know you were pleased with the service provided by our staff and that you liked your room. Please be assured we will share your observations with our housekeeping team to be more diligent with our efforts moving forward.We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 3.1 star rating with 1,306 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.