Extended Stay America Select Suites - Chicago - Naperville - West

Latoya 

on Expedia

7 years ago

Room had dirty tissue and food in dresser drawer and carpet was filthy 

Daniel 

on Expedia

7 years ago

Advise staying elsewhere Didn’t even stay. The hotel/rooms are run down, Can’t say much more since we left. The first room we were given either wasn’t clean or still occupied, not sure which since it was after 5pm. The second room only had 1 double bed for 4 people, no other rooms were available, they didn’t have roll aways, not even a pull out couch. We weren’t the only ones with this problem either, Went to another hotel all together. Probably for the best since there was a tweeker in the lobby at check in looking for garb... read more

Robert 

on Expedia

7 years ago

The price was good, there was a promise of the hotel offering free breakfast, but there was no free breakfast at all during my stay and I was very dissapointed with that issue, otherwise my staty was nice and quiet. So if anyone is looking for breakfast at this hotel, you need to choose another place and it should be advertised on hotels.com that this hotel does NOT offer breakfast. 

Anonymous 

on Expedia

7 years ago

Very dirty and disgusting. Will never stay there again 

Elizabeth 

on Expedia

8 years ago

Not the best The shower was moldy and there was hair in it. There was also a hair in the fridge. It was a smoking room but there was only 1 ashtray. It also would have been nice to have more outlets by the bed. Checking in took a while as I waited 5 minutes for someone to come to the desk. Also, the elevator was broken and I was on the third floor which was pretty inconvenient. 

Maaria 

on Expedia

8 years ago

There was dog feces in the hallways. Old towels and dirty rooms. The pillow covers had cigarette stains and overall just downright dirty. 

Anonymous 

on Expedia

8 years ago

Dirty, no amenities, and poor customer service 1. This location is that it is extremely dirty! The comforter had stains and even what looked like little pieces of candy, hair in the sheets, dusty room with dirt caked in the corners of the appliances, weird stains and even what looked like vomit in the stairwells. The bathroom, surprisingly, was the only decently clean part. 2. We booked this hotel for the kitchen. We arrived late at night with our groceries and there was NOTHING in the kitchen, not a single utensil, dish, p... read more