Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

GP 

on Expedia

11 years ago

Meh The woman working the front desk wasn't the friendliest person to deal with - she seemed really put out that I asked for an early check-in. The room wasn't very clean (soap scum on the counter, hair in the shower). It was very noisy - could hear the people in the room above me stomping around and people hollering in the hallway at 1 AM. Not exactly the most comfortable stay. I guess you get what you pay for. 

Anonymous 

on Expedia

11 years ago

Extended stay America Horrible had to ask for everything including towels 

BWM 

on Expedia

12 years ago

Not a great place to stay. It was not as clean as I would have hoped. And in the late night hours, the staff was not available when I needed supplies. 

om adam 

on Expedia

12 years ago

Terrible hotel from inside. The location was good that's about it, but the hotel from inside was a nightmare, dirty, smelly, no cleaning services, bed blankets were burned with cigarette, the bathroom flooded, the air condition was terrible, towels were not given to my kids at front disk they said" we can't provide you with clean towels daily" although we asked for new towels around 3 days after our stay and we were a family of 6 adults and one child?? The hotel seems to be in existence since the ice age....my stay there was... read more

nate 

on Expedia

12 years ago

dont expect breakfast you can expect coffee and a few muffins of their choice with a side of oranges with no knife to cut it. and only one coffee to choose from since all the others were empty. 

Carmen Vázquez 

on Expedia

12 years ago

nada satisfactorio No hicieron la limpieza mas que una vez en toda la semana que estuvimos no nos querian dar kleenex el desayuno que ofrecen es pan fruta y cafe no me daban cafe descafeinafo no me gusto nadita el hotel y no regreso jamas a este tipo de hoteles si no hago la limpieza en mi casa menos en el hotel en el cual la tarifa no es nada barate 

JLK 

on Expedia

12 years ago

Out of paper products, no water pressure Will not be going back to this place. Checked in to 1/8 roll of TP and half a box of tissues. Ran out of TP (first day) that wasn't replaced for the rest of my 4 day stay. The front desk said they were "out" of TP and tissue. It took half an hour to fill the tub 1/2 way in the morning to clean up. Forget about the shower option, it was just a dribble. I don't mind the no new towels and make your own bed deal to save money but I do need the paper stuff and a working shower. 

Anonymous 

on Expedia

12 years ago

extended stay- not a place to stay I never write comments but I had to this time. This is not a hotel. not even a motel. Its extended stay america. no one works here since most people are long term renters. I would not even stay here if it was free.