Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

Anonymous 

on Expedia

9 years ago

Bugs and smoke Smoke filled lobby. No roll away beds available. Bugs in suite kitchen. Not family friendly. Do not stay here! 

Anonymous 

on Expedia

9 years ago

so, so We were not happy to see roaches in the room and the water was cold in the shower. 

jason b. 

on Expedia

9 years ago

Had bugs I will never go back to that hotel bugs in 3 rooms 

Anonymous 

on Expedia

9 years ago

yuck!!! SO disappointed. Terribly outdated and dirty!! The most uncomfortable room and bed I have yet to experience on hotels.com. I would not recommend this hotel to anyone nor would I stay here again. Not a good experience. :( 

Anonymous 

on Expedia

10 years ago

Smoker hotel Dirty hallways and public areas, rooms in poor condition 

Mick 

on Expedia

10 years ago

I Appreciate the Try Located in a nice area in sue urban Chicago, I was a little hesitant when I booked. The outside seemed nice, but allowing smoking in room, hair in the bathroom, paint on the bathroom counter, etc... It was a little much. 

Anonymous 

on Expedia

10 years ago

Smells ! And smells like smoke. Smells and smells like smoke clueless workers .horrible won't be back 

Anonymous 

on Expedia

10 years ago

Inattentive staff and unclean rooms Customer service at front desk upon check was slow. Desk clerk was more interested in chatting about mundane and non-check-in related things to someone who was just standing there (assume it's another off duty employee) than checking us in. Did not remember to program the key cards, so after going up, we had to come all the way back down to get the keys programmed as it would not open door. Room was extremely poorly cleaned - there was hair and bits of hair everywhere in the bathroom - on ... read more