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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was excellent. The amenities (what few there were) left a lot to be desired. When we checked in, there were no dishes or silverware in the cabinets. We had to go to the front desk and request these items - then when they provided them, the set the gave us was incomplete! The room was not very clean.
Business response:
Thank you for sharing your feedback with us. Although you liked our convenient location and had an overall satisfactory stay, we are sorry for the disappointment with the kitchenware provided and our amenities. We also apologize for the cleanliness issue in your suite. We will discuss your comments with our brand leaders to enhance our service and facilities. We hope to serve you again. Sincerely, Hotel Management
Amenities & Cleanliness
Disappointed The entry door to my room was diffcult to get it once unlocked. When exiting, after a few attempt, i had to make sure the door handle was in the up positions before being able to unlock to enter. Also, the toilet handle was broken causing the water to constantly flow.
Business response:
Linda, thank you for your review. We regret the inconvenience you had due to the door and are sorry for the issue you faced due to the toilet handle. We have asked our maintenance team to address it. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Stay was fine
Business response:
Kisha, thank you for being a guest at our property. It was a pleasure to know you had a comfortable stay and that our service and accommodations were on par with your expectations. It is a delight to see your rating, and we look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.