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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was here for 4 nights. My room was clean, but well worn. Chipped counter tops, scratched furniture. BUT AGAIN THE ROOM WAS CLEAN!!! The overall condition of the hallways and stairwells left a bit to be desired. This is a non-smoking facility, but the stairwell was littered with cigarette butts and they were not cleaned during my stay. Also, the same paper was littered in the elevator during my entire stay.....not swept or cleaned up. Thee hotel looked tired overall.
Business response:
Dear Robert, Thank you for sharing your detailed feedback. We appreciate your acknowledgment of the cleanliness of your room and apologize for any areas that fell short of your expectations. Your observations regarding the worn appearance in some areas are duly noted. We strive to maintain a high standard, and your comments help us identify areas for improvement. Rest assured, your concerns will be addressed internally to enhance the overall guest experience. We value your patronage and hope to have the opportunity to welcom... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 3.1 star rating with 1,889 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.