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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Toilet didnt flush only came up when flushing never went down was promised another room the second night but that didnt happen no one would come check the toilet out for us snd neither did they have a plunger to plung it
Business response:
Dear jalena, Thank you for staying with us and sharing your experience. Please accept our apology for the issue with the toilet. Unfortunately, maintenance issues arise occasionally, and we are sorry we could not get everything fully operational immediately. Moreover, we regret that our team was not as responsive as they should have been in addressing your concerns. We always aim to follow up and resolve everything to our guest's satisfaction; therefore, we are disappointed this was not your experience. Please be assured we ... read more
Quiet area to stay, but the hotwl smell like a dining area
Clean quiet and the Wi-Fi actually worked.
Business response:
Dear Evwlyn, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad you loved the cleanliness and quietness of our accommodation. We are also pleased that you were satisfied with the Wi-Fi service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Clean and comfortable The hotel was nice, it was clean and comfortable. We stayed one night.
Mixed review I guess I need to be sure I request a non-smoking room in the future. My room obviously had been occupied by a smoker. The smell left behind was not pleasant. Also, I was not happy there are no handles or grab bars in the shower/tub. One doesn't have to be old to fall in the shower. I was so nervous every time I showered. As for the shower, I had plenty of hot water (important!) but the pressure was not good. Otherwise, the room was comfortable and quiet.
Business response:
Dear Deborah, Thank you for choosing Extended Stay America for your recent stay in Westmont. It is nice to read that your stay with us was enjoyable on many levels, and we appreciate you pointing out specific items you loved and areas where we can improve. We apologize for the disruption to your stay caused by the lingering smell of smoke and the inconvenience you encountered in your suite. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. We hope to welcome you again ... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,103 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.