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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jerell, thank you for staying with us and for providing your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding visit. Sincerely, Hotel Management
Meh Cleanliness. Cleanliness. Cleanliness...... Cleanliness should be the highest priority of any hotel, whether you're paying $70/night or $300/night. And, unfortunately, the cleaning personnel dropped the ball on my stay, which totally undermined the fantastic service provided by the rest of the staff. My rating: meh.
Business response:
Leonard, thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness for all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team in an effort that our future guest never encounter a similar issue. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Ma... read more
Best Hotel I've stayed in This hotel is in a great location. The location felt safe & it was quiet. It was a bit away from the city center but still a short car trip. The hotel room was big & clean. The staff at the front was very approachable, kind, & helpful. I will definitely be staying here again! Highly recommend.
Business response:
Karina, thank you for being our guest at Extended Stay America and recommending us to the fellow travelers. We are delighted to know you found our location to be perfect for your needs and were impressed with our courteous associates. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
They put us on the smoking floor, which was unfortunate as neither of us smoke, but we had to put up with the smell. And claiming that the hotel was fully booked, they would not extend our check out time even one hour, so my wife had to wait in the lobby until I could arrive from a meeting to pick her up.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry we were unable to accommodate in the room of your choice and that the smell of smoke compromised your stay. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Andrew, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Also our TV didn't work so well.
Business response:
Robert, thank you for being our guest at the Extended Stay America. Although we are glad to know you had a good stay, we are sorry for the faulty television in your room and for the inconvenience it caused. We appreciate you bringing this to our attention, and our Maintenance team is checking and repairing it immediately. We hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Great Stay The staff was so nice
Business response:
Sheila, thank you for the very nice review of the Extended Stay America. We are delighted to know you loved every aspect of your stay, especially, our associates. We will be sure to share your compliments with the entire team and hope to see you as our guest again. Sincerely, Hotel Management
Convenient for me. No ice machine. OK for a low price room.
Business response:
Thank you for your feedback. We are happy to know you had a comfortable stay and that you liked our affordable rates. However, we are sorry we missed meeting your expectations. Our guest rooms have fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore, we do not have ice machines on our property, and we apologize for your disappointment. We hope this unfortunate situation will not prevent you from visiting us again. Sincerely, Hotel Management
Mace & clean hotel very profesional people I really like this place
Business response:
Jose, thank you for being our guest at the Extended Stay America. We are thrilled to know you had a wonderful stay and that you loved our hospitality. Reviews such as yours mean a lot! Thanks again and we look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,103 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.