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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cozy Quite and cozy getaway, with nice surroundings restaurants and shopping malls.
Business response:
Patricia, thank you for writing a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. We look forward to seeing you again at Extended Stay America - Chicago - Westmont - Oak Brook. Sincerely, General Manager
Nice place to stay with a kitchen flexibility Old but clean. Bathroom works good. No signs of mold or mildew. Kitchen in the room is a blast! Linen clean, bed was comfortable. Nice quiet neighborhood, 35 mins to O'Hare, 10 mins to the nearest Target. Sea food restaurant nearby.
Business response:
Oleg, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Chicago - Westmont - Oak Brook. We are happy that you liked your well-equipped & comfortable room and our convenient location which was perfect for your needs. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager
Reservation Mixup I made reservations for a king bed, but was given a Queen and charged for a king
Business response:
Thank you for your review. We are glad your overall stay was good, but I am sorry there was a problem with your reservation. I will personally look into your feedback to know what went wrong while you were here. We hope you will choose us again the next time you visit this area. Sincerely, General Manager
kick bak the stay was gr8 & 4 the price even better
Business response:
Thank you for being our guest at Extended Stay America - Chicago - Westmont - Oak Brook. We are delighted to know you thoroughly enjoyed your time with us and that the value we offer made it even more memorable. It was our pleasure hosting you, and we look forward to welcoming you back in the future. Sincerely, General Manager
Decent place to stay. Nice area. The room was clean and the bed was comfortable. Has a kitchenette but you have to ask for coffee pot, coffee and dishes if needed. Continental breakfast was coffee or tea. No juice. Wrapped muffins and granola bars. I would stay there again and plan on eating breakfast there. Friendly staff.
Business response:
Louise, Thank you for sharing your feedback. We are pleased to know you enjoyed your clean and comfortable suite. We know how important it is to begin each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointm... read more
good location, ideal I did not want first floor, near noise, i constantly heard a door closing., the cable channels are not diverse, very few, it is programmed with the same programs over and over, did not enjoy. No staff at desk when I arrived, I saw several staff people during stay,no greet, when I left, on the telephone, no good-bye. This hotel had a good rate, location, that is it.
Business response:
Patsy, thank you for taking the time to evaluate your stay. Your experience is not representative of our usual performance, and we regret falling short of your expectations. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. Please know this is not usual for us, and we hope you give us another chance in the future. Sincerely, General Manager
Business response:
Thank you so much for the terrific rating regarding your visit at Extended Stay America - Chicago - Westmont - Oak Brook. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Couldn't check in until midnight because of an flood in the rooms from a busted pipe.
Business response:
Jerontavious, we are sorry for the inconvenience you experienced at the time of your check-in. Unfortunately, maintenance issues do arise sometimes, and we work as quickly as possible to get everything fully operational. We hope the rest of your stay was a pleasant one and that you will allow us another opportunity to provide you with a better experience. Sincerely, General Manager
Coffee Place didn't have coffee in lobby before 6 am think it would be nice if coffee was available
Business response:
Thank you for being our guest and for sharing your feedback. We are pleased you had an overall nice stay. We value your suggestion and have taken a note of it. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,102 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.