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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Go shopping before you check in. There was plenty of parking. The motel was quiet. The staff was friendly. The room was clean. They did not supply hangers or dishes of any kind, so bring your own. The "breakfast" consisted of coffee and packaged muffins and granola bars in a tiny corner room.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked your well-appointed room and the outstanding service provided by our staff. Your feedback in regard to breakfast will be shared with our food and beverage team. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Looks Can be Deceiving It was just okay...the hotel looked decent, but it ended up being a step up from a motel! we had to switch rooms upon checking in as their were baby roaches on the counter upon walking into our room. The second room was fine but of course I was pretty leary all night. The front desk clerk was apologetic and nice about it, but still...Will never stay again. The breakfast was also horrible if thats what you could even call it!
Business response:
Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Good price and location The location was really good. We stayed in the King suite, which I thought was pretty nice. The kitchen area was a good size. I would have liked it better if it would have had a coffee maker, especially since we didn't take advantage of the free breakfast in the morning.The room, was nice and roomy, quite big. The bathroom was a good size, tub was kind of small but there was plenty of counter space. I also liked how the fan on the heater stayed on continuously because I sleep with a fan, so the sound ... read more
Business response:
Amy, thank you for choosing to stay at Extended Stay America and for sharing your review. We are glad to know you loved the convenience of our location and found us to be a great value in the area. We also appreciate your observation and have taken a note of the same. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
I would stay again Pleasantly surprised especially for the price, I would stay again.
Business response:
Jim, thank you for sharing your experience at Extended Stay America. We are delighted to know you had a great time here and found us to be a great value in the area. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
To. Stinky
Business response:
Amparo, thank you for being our guest and for letting us know you had an overall good stay. However, we are sorry for the inconvenience you had with the cleanliness. We have shared your concerns with our housekeeping team so they can be more diligent with their work. We hope you will choose us again so we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
Vito, thank you for your generous rating of Extended Stay America. We are glad you had a great stay and enjoyed all aspects of our hotel. On behalf of everyone here, we invite you to visit us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Rebecca, thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
The bed was uncomfortable. The floor was not vacuumed.
Business response:
Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and we assure you we will. We truly regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, Hotel Management
Business response:
Ludmila, we can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.