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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Local Police Visit My girlfriend and I arrived at the hotel and was greeted by Katie. The check in process was expeditious, the hotel Lobby was well-lit & clean. Upon reaching our room, we discovered there were no towels or any sheets for the bed. Katie remedied the problem and provide us with another room which was clean and to our liking. My girlfriend and I decided to go out later that evening after check-in. When we returned from our date, we decided to get some utensils to cook for the evening however, there were no fro... read more
Business response:
Thank you for taking the time to share your experience. I am glad you had a pleasant stay, despite the lack of coverage at the front desk, which will be addressed. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
great great
Comfortable, quiet hotel Checking in was easy and fast. The room was spacious and clean and comfortable. The WiFi had good speed, enough to do my work and watch YouTube videos. The TV had great channels, spent the night watching the great gatsby. Overall it was a great stay. Only complaint I can make it that the bottom of the toilet seat was a bit dirty but that can easily be fixed and it could be just human error
Business response:
Thank you for taking the time to share your experience. I am glad to see you were quite satisfied with your room accommodation, the WiFi speed, and the TV channel selection. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Smells very bad in hallways from the air vents Smells in hallways from air vents,not from cooking, dirty and not very well maintained
It was ok. The sheets and blankets smelled. There was no shampoo/conditioner/lotion in the bathroom. We had a stove, but nothing to cook with.
The hotel seemed run down, it was having some kind of maintenance issue when I was there. I arrived I had one towel, no hand towel, wash cloth or soap to wash your hands with. I called down & none were available at that time. The office staff was very nice & generally helpful. The refrigerator door was also broken, didn't shut correctly.
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about the staff; however, we apologize that you did not have all of the towels upon check in. To uphold our company's high standards, we will be checking all guest rooms prior to arrival moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience ... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,102 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.