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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast bar should say breakfast snacks and coffee. Hotel is pretty run down on the outside.
Business response:
Thank you for staying at Extended Stay America and for your review. We are glad you had an overall pleasant stay. However, we know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and well keep. Close to anything you might need.
Business response:
Thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
The staff was amazing and super nice. Check in was efficient and quick. The reason for my rating was due to the discomfort with the bed, it was very stiff and firm. The property is also very outdated. If the beds were swapped out for more comfortable or added a pillow top I would consider staying again.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates and that you had a pleasant time with us. However, we are disappointed you were not happy with the pillows which impacted you getting a restful night's sleep. We value our guests and their recommendations and we will share your comments with our leadership team. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
The staff at check in was awesome. Very friendly. The room was okay. The TV was small for the room.
Business response:
Thank you for staying at Extended Stay America. It is great to read you were impressed with the outstanding service delivered by our associates and that you had a great stay. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Super awesome staff! Check in was no problem. My son forgot his pillow and they were very understanding immediately located it and are shipping it to us. Definitely will be staying here for future trips.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Friendly front desk staff, property was clean and comfortable, room was very large, even being by elevator, it was quiet. There are not a lot of entry doors, good for security or bad for convenience. Still, overall very happy with decision to stay here. Good value.?
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent front desk staff very clean and quite close to everything
Business response:
Jeff, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and our ideal location exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 888 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.