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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They didn’t have the room for 6 that they were suppose to, so they gave us two rooms which actually worked out better for us.
Business response:
Amy, thank you for being our guest at Extended Stay America. We are pleased to know that our front desk staff took care of your requests promptly and ensured you had a comfortable stay. We will surely share your compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
You should provide breakfast. At least fruits because usually students who come to classes will have classes in the early morning. They will not have time to eat anything so, at least fruits should be available.
Business response:
We are delighted you had a great stay at Extended Stay America. We value your feedback regarding our breakfast and have taken note of it. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff was great, room clean. Bed soft and very comfortable. Only complain was other stayers at hotel, loud, stomping on floor above.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and liked your comfortable accommodations. However, we regret the inconvenience you had due to the other guests on the property. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Could walk to store for groceries, so for someone like me that doesn't drive, very convenient. I wish the TV worked in the "fitness room", and/ or the two machines faced the mirrored wall.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked our convenient location, close to shopping. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The pillowcases had stains on them. There was hair on the sheets.
Business response:
We are sorry the beddings in your room was not as clean as they should be. We have shared your comments with our housekeeping staff and are working with them to make sure all procedures are being followed so this does not happen again. Thank you for choosing our hotel. We hope you will give us a chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management
The foyer was dirty and drab. We found the rooms totally unacceptable. In fact, in one of our three rooms an open condom package was found in a drawer. In both of the others the bathroom had not been cleaned at all. The overall feel of the hotel was nastiness. The attendant in duty was very courteous and tried her best to help. She was really embarrassed at our “find”.
Business response:
We know that a fresh, clean room sets the tone for a wonderful stay, so we apologize for the cleanliness issues you encountered. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. Thank you for reviewing your stay with us, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Comfortable It was a comfortable stay for the 4 of us
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.