This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Samantha, thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
ood nights travel rest Genuinely nice staff. Location at crossroads of I-71 & I-75. 12 miles South of Cinncinati. Nice large rooms right down the street from Meijers. Convenient! Large kitchens if needed for extended stay!
Business response:
Mark, we are pleased you had an excellent stay at Extended Stay America. We appreciate you letting fellow travelers know how much you enjoyed your time here. Thank you for mentioning our fresh, comfortable, and clean accommodations as well as our fantastic location. It was a pleasure having you as our guest, and we look forward to seeing you again very soon. Sincerely, Hotel Management
AMAZING Staff!!! suite was clean!!! Staff was amazing friendly and very homey!
Business response:
Thank you Nina for staying at Extended Stay America, it was truly a pleasure meeting you, stay safe.
Business response:
Karen, thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
No coffee, otherwise everything lovely. Friendly staff, clean room
Business response:
Thank you for your delightful review of our hotel. Your positive comments about our well-maintained accommodations as well as courteous service are greatly appreciated. That being said, we are sorry for not meeting every expectation. Thank you again for choosing Extended Stay America, and we hope to welcome you soon. Sincerely, Hotel Management
Perfect! Friendly staff, great amenities. Very clean, recently renovated and updated decor. We enjoyed everything about our stay
Business response:
Bre, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It was a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America in Florence, KY was a decent stay. We had the deluxe studio suite. It was clean... The gentleman that check us in was very courteous and friendly. Made the check-in go nicely. The room was made and clean. But short of both towels and wash clothes. We booked for 6 but only had 3 of each (towel/clothes). No coffee, coffee maker or sugar/creamer in the room. And only limited 6-9 AM coffee in the lobby. Lobby/Office on the side of the building without good indication where it was from entrance of the parkin... read more
Business response:
Dale, thank you for being our guest. It's a pleasure to know you liked your well-kept suite as well as the service provided by our front desk staff. However, we are sorry for some of our amenities not being available during your stay due to the current circumstances. We appreciate your constructive feedback and hope to welcome you back soon for a much better experience. Sincerely, Hotel Management
The smell in the hallways and room was terrible. There was garbage under the bed. And we found cheese and bacon crumbs in the sheets. Absolutely horrible experience.
Business response:
Thank you for being our guest. We apologize for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.