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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
i love the full kitchen. staff was super friendly. very clean hotel
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon Sincerely, Hotel Management
The bed was hard, sheets/towels were scratchy and staff was not present when I attempted to check out. It was clean, but if your comparing to other options spend an extra $20 and go to one of the surrounding hotels where you’d get breakfast and access to ice machines.
Business response:
We appreciate you being our guest and providing your feedback. We apologize that you found the bed uncomfortable and disappointed with the sheets and towels. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We are also sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for y... read more
The location is great. In a good neighborhood. Kind of musty when you walk in. Decor needs an update. Not bad. It "gets the job done" as my grandmother would say.
Business response:
Thank you for choosing to stay with us. We are pleased to know you liked our ideal location and that overall you enjoyed your stay. We appreciate your feedback and hope to see you back soon for an even better experience. Sincerely, Hotel Management
Had to ask for dishes, coffee maker and other items. They should have asked what we needed at check in.
Business response:
Thank you for evaluating your stay with us. Although it seems overall you had a pleasant visit, we are sorry for the disappointment you had with our kitchenware policy. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Large, comfy suite Our suite was huge, well-furnished, clean, and comfortable. We especially liked the kitchen area, which had a full-size refrigerator. The stove wasn't great, ( but we didn't want to cook anything anyhow ). The microwave oven was small, but adequate. We were surprised that we didn't have a coffee maker in our suite, but later discovered that we could request one from the front desk. The "grab 'n go" breakfast definitely left something to be desired. There wasn't much to choose from, (couldn't even find any ... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the convenient location. Thank you again for choosing our hotel, and we hope to welcome you back soon. Sincerely, Hotel Management
Breakfast bar should say breakfast snacks and coffee. Hotel is pretty run down on the outside.
Business response:
Thank you for staying at Extended Stay America and for your review. We are glad you had an overall pleasant stay. However, we know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 878 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.