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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable 3 star place Its one of the affordable hotels in the city. We get what we pay for. For the price, no wonder there is no continental breakfast, no room service daily, need to make request for new towels and bathroom utilities. The room is of standard size and there is kitchen for family usage which is great. Utensils are offered for free on request. Pretty slow Wifi. If they can add better breakfast and daily room service, it will get to the next level. Overall a 3-star hotel a affordable rate.
Business response:
Trinadh, thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and found us to be a good value. That being said, we are sorry for any inconvenience you had while here. We hope you all will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Management
Old. Dingy. Dated. Dark. Uncomfortable bed. Kitchen area was beat up and very dated. No kitchen utensils, had to ask for kitchen items. Kitchen items were cheap, worn, and old. Stove was very old and dated. Numbers on knobs were worn off making it difficult to know temperature of burners.
Business response:
Thank you for staying with us and for your review. We appreciate all feedback - good and bad - and we take your comments seriously. Although you had an overall good stay, we are sorry you were unhappy with our kitchenware and that the cleanliness and maintenance issue in your room led to a disappointing visit. Your concern has been shared with the teams so we can correct our process, and we would appreciate another opportunity to provide you with a better experience on a future stay. Sincerely, Hotel Management
Business response:
James, thank you for staying at Extended Stay America and for sharing your nice rating. We are glad to see you enjoyed your stay and that we met all your expectations. It was the pleasure having you as our guest, and look forward to your next visit soon. Sincerely, Hotel Management
Business response:
Tyler, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are happy that overall you were pleased with your stay. We hope to have the chance to better serve you. Sincerely, Hotel Management
Clean and Convenient The room was very clean--no musty smell or "hotel" odor. Service was excellent--clerk went out of her way to get us the things we requested. The only disappointment was that the continental breakfast was very basic, but it was sufficient. Being located right next to Meijer's allowed us to supplement the breakfast very easily.
Business response:
Wayne, thank you for choosing Extended Stay America for your stay. We are glad to know you enjoyed your clean room and were very much impressed with the top-notch service provided by our associates. Having said that, I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Cincinnati Music Festival The breakfast was basically snacks but, everything else was satisfactory.
Business response:
Tia, thank you for staying at Extended Stay America while attending an event and for letting us know you had a pleasant stay. Your feedback is of utmost value to us as it will help us to improve. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Great location to attractions and very spacious room.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are pleased to read you enjoyed your comfortable room and that our location was convenient for your needs. We hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
No trash can...no airport shuttle..otherwise a very peaceful place..liked it🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
Business response:
Dexter, thank you for choosing us. We are glad you liked your overall pleasant experience, but I am sorry for not meeting some of your expectations and regret the inconvenience it caused. We hope to have the opportunity to make it up to you on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 878 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.