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200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bit pricey for what’s offered. I was disappointed by the breakfast. Now I know what “breakfast on the go” means. It was granola bars and muffins with coffee, and no place to sit and drink or eat, you grab it and go. I’ve stayed at cheaper hotels with much better breakfast and an eatery. No other thing to comment on other than the color choices in the room and hallway, ceiling and all except one wall, even the bathroom was an awful shade of tan. Nothing cheerful or colorful, everywhere brown and bed comforter to match. Migh... read more
Business response:
Please accept our sincerest apologies as our hotel did not meet your expectations and regret the disappointment you had with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Also, your concern will help us to improve our service and facilities going forward. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Patricia, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The front desk service Sucks ... non existant .................................................................................
Business response:
Thank you for choosing our hotel and for sharing your review. We apologize for the inconvenience you experienced as we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members to ensure a better outcome going forward. We would appreciate you giving us another opportunity to show you the hospitality you should have received on this occasion. Sincerely, Hotel Management
nice location close enough to airport and restaurants
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our ideal location with easy access to the airport and that you had a nice time with. We appreciate your business and hope to host you back in future. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
This is an extended stay place so the amenities are not quite a hotel level stay but the check in was fast and the beds were comfy so we were happy.
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you loved the service and also enjoyed our cozy beds. We appreciate your feedback and look forward to seeing you back in the future. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
It stated you serve breakfast.Granola bars are not breakfast. When you say breakfast expect sit diown
Business response:
Darlene, thank you for reviewing your stay with us. We're glad to know overall you had a pleasant experience, but we're sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.