This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Welcome to Extended Stay America Select - Cleveland - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-480 and is only 3 miles from the Cleveland Hopkins International Airport. From our location, you can easily visit local attractions such as the Cleveland Metroparks Zoo, West Side Market, The Cleveland Museum of Art an... read more
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the good rating and for staying here with us.
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Ok if u have an early flight It was ok
Business response:
Thank you for the feedback. We hope your stay was pleasant and that you'll give us an opportunity to provide you with an exceptional stay next time!
Decent stay if you don't mind waiting It was decent overall. Poor gal who was doing the cleaning also had to do check-ins and everything. Check in took about 15 to 20 minutes before anyone could even get to the desk. The place smelled a bit like cleaninging chemicals, which I suppose is good because they do keep it clean. A so so kind of deal overall. Didn't seem gross or anything, was just a pain to check into.
Business response:
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear the check in process was an inconvenience and for the unpleasantness this caused. Thank you for choosing us and we would look forward to welcoming you back again soon.
Horrible experience with no stay Unfortunately I didn't get the chance to stay at the hotel. Check in was at 3p and was told my paid for room was given to someone else because I did not call the hotel to let them know I was arriving late night. Apparently there is not enough room to type out my entire complaint. So if someone with some authority would like to call please do. Because your staff needs to be more knowledgeable and communicate among them selves and be on the same page and have the same scripting when dealing wit... read more
Staff was pleasant and the room was clean. Liked the kitchenette with a larger than expected fridge.
Business response:
Thank you for the great review! We're so glad you appreciated the accommodations, especially the refrigerator. We are pleased to offer in-room kitchen facilities which include a full-size refrigerator with freezer, two-burner stove top and microwave in all our properties nationwide and we're so glad you enjoyed your stay. We love hearing from satisfied guests and we appreciate you!!
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
Room was clean but very plain and generic. Felt.more like an extended stay than a suite. No soap in the room. Took over 30 minutes to find someone to check me in after hours, even tjoigh i called in advance. Smoke alarm was going off for the entire time i was waiting. Had to call the after hours number 3 times and tjey hd to call the general manager before someone finally showed up. Then turns out they put the wrong name down so i could never get my wifi to work. Air conditioner was stuck on 60 and i couldnt turn it off. Had... read more
Business response:
I'm so sorry for the frustrations you experienced. This is not the comfortable, relaxing stay we envisioned for you. Thank you for taking some time to leave us some feedback.
Business response:
Thank you for taking the time from your busy schedule to leave a review about your stay with us. We hope to welcome you back soon.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 4.2 star rating with 430 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.