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Extended Stay America Select Suites - Cleveland - Avon
- Hotels
- Avon, OH
About this business
Location details
1610 Moore Road, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the five-star rating!
Best sleeping accomodations I always had an nice stay, place is cleaned, and peaceful.
Business response:
I'm so glad that you always enjoy your stays with us. We look forward to welcoming you back.
Tv didn't work and smelled like a smoking room. But they did give me a bigger room because they didn't have what I reserved on hotels.com
Average Very noisy during evening. No breakfast. Seemed to be a temporary housing place. Very few staff. Staff nice but understaffed always had to track them down.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Business response:
Thank you for the four-star rating!
Business response:
Thank you for the five-star rating!
Be very careful about your charges! We were charged almost double of what the confirmed price was on our reservation. I have contacted the hotel multiple times to resolve the issue. They did give me a partial refund but still owe me $97. Each time I have called WoodSpring Suites in Avon, OH I have been assured someone will call me back. Not true! I was told once that I had to go through hotels.com to get the refund. I contacted them and they were extremely helpful but since they were not the billing party they could not do a... read more
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Avon
How is Extended Stay America Select Suites - Cleveland - Avon rated?
Extended Stay America Select Suites - Cleveland - Avon has a 3 star rating with 778 reviews.
When is Extended Stay America Select Suites - Cleveland - Avon open?
Extended Stay America Select Suites - Cleveland - Avon is open now. It will close tomorrow at 12:00 a.m.