Extended Stay America Select Suites - Cleveland - Avon

wayne 

on Expedia

8 years ago

Family Reunion I booked hotel over six months prior to arrival. I booked four rooms for ten nights. I was sick and ended up in the hospital on the first night I was supposed to arrive at the hotel. The rest of the family all checked in as planned. I called the hotel and explained that I was in the hospital and could not check into the hotel in Avon Ohio since I was hopsitalized in West Virginia. I would be arriving one day late. I asked for one day not not be billed to my credit card. I was denied this. Emergenicies happen ... read more

E.W. 

on Expedia

8 years ago

Summer of 2016 spent 10 days 3rd floor is a smoking floor. really ! The second night they moved us to the 4th floor. Room not clean found hair on the counter, sticky floors, Sticky and not cleaned table top. Internet is extra 10.00 / week. House cleaners stand together in the hall talking numerous times in the same spot. should be busy cleaning! 

James 

on Expedia

8 years ago

Nice quiet stay Nice clean place to stay no frills. Only complaint was t.v. Didn't work and when changed out no one knew how to program the new one. Wound up changing rooms 

Sean 

on Expedia

8 years ago

Not bad for the price. This was based on 2 stays almost exactly 1 year apart. Rooms are large, very clean, but the beds are hard as rock. The second time I was given a smoking room, at no point did I want that, I am a non-smoker, this was a huge downer. For the price, I'd go back again for a 3rd time, but demand a non smoking room, and if you can, bring your pillow from home. 

Jo 

on Expedia

8 years ago

Good for a quick stay Room clean and hotel well kept. Some inconvenience related to paving and sealing lot especially for my wheelchair. Staff (Thom), less than friendly but not quite rude. Bed very hard and not comfortable. Room itself well maintained. 

Hason 

on Expedia

8 years ago

Good place for a long stay Only problem was a dead bug the first night ! Stayed for 2 weeks with no other problems! ......... 

Anonymous 

on Expedia

8 years ago

They should have some more options as far as food like breakfast and a food machine. The wifi should be included and the pots and pans should be included, and a coffee pot. They never checked on us the whole week.