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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No frills Hotel is new (9-2015) so it's condition is good, if you plan on cooking, bring your own pots and pans, or they can sell you some at the front desk. If you want a coffee maker, they sell that too, $25 and you keep it when you leave. This is a no frills place that is worth what you pay, no extras here, you get exactly what you pay for. People are friendly, and helpful. No complaints, however if you want the Ritz....go to the Ritz!
Business response:
We appreciate you taking time to share your experience with us and others. It's nice to hear we were everything you were looking for. By only providing the necessities it helps us keep our prices affordable for our guests. We hope to see you again soon.
vacation stay I have stayed there 2 times. the 1st time was great. 2nd time was not as good as the 1st. There wasn't enough soap or toilet paper in the room. I had to go hunt down someone for it. and since there is nobody there 24/7 it was a little hard had to do it during their business hours so that was hard since we where out running around all day. As it was our vacation. Under the bed it was filled with dust. No housekeeping for the whole 8 days we where there. So again we had to go hunt someone for clean towels. For th... read more
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing WoodSpring Suites, and hope you will give us another try.
Better than an apartment complex or an ovecrowded Smooth. Should have more vending options with travel size needs as well as food and all.
Business response:
On behalf of our entire staff here at Value Place we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.
New and nice Had a great stay here. The place is furnished very home like. Super clean bathrooms and very clean room in general. Plenty of parking, spaces are big so lifted trucks fit well :) Laundry on site, flat screen LG tv's, full size fridge, hot plate built into the counter. The rooms look as nice as the pics. Nice place to compliment the new bridge under construction at Fillmore & I25
Business response:
On behalf of our entire staff here at Value Place we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.
Terrible hotel elevator hasn’t worked for over a month dog poop in the hallways. You have to walk up four flights of stairs to gets to your room every day. randoms will walk up and talk to you In Parking lot & they are predatory when it comes to parking, they will tow your car or guest.
Business response:
Thank you for taking the time to share your feedback and for staying with us. We sincerely apologize for the inconvenience caused by the elevator being out of service during your visit. We do make every effort to inform guests at check-in so they can make the best decision for their stay, and we truly appreciate your understanding. We also want to apologize for the condition of the hallways. While our team works hard to maintain a clean and comfortable environment, situations like this can unfortunately occur when guests do ... read more
Broken elevator rude management lost deposit how can you lose a deposit and have a broken elevator and put me up on the very top floor and don't tell me about the elevator issue till after I pay for everything
Business response:
Dear Guest, Thank you for taking the time to share your experience. We understand how frustrating and inconvenient this situation must have been, especially when it impacted your overall stay. Concerns involving accessibility, communication, and billing can be particularly challenging, and we regret that your visit did not meet expectations. While certain circumstances may affect operations, your feedback is important and will be reviewed with our team to improve clarity and consistency. We are committed to enhancing our ser... read more
Horrible very rude manager broken elevator lose your deposit some how I mean who does this
Business response:
Dear Guest, Thank you for sharing your feedback. We understand how frustrating your experience must have felt and truly appreciate you bringing these concerns to our attention. Situations involving service interactions, facility availability, and billing matters can be challenging, and we regret that your stay did not meet expectations. While there may be factors that contribute to such situations, your comments are important and will be reviewed with our team to ensure better consistency moving forward. We remain committed ... read more
Do not stay here elevator doesn't work but they don't tell you this till after you pay and they put you on the 4rh floor. Management and staff very rude and unhelpful.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding accessibility and your interaction with our team. This is not the level of service or transparency we strive to provide. Your concerns have been noted and will be reviewed to help improve communication and overall guest experience. We truly value your input and hope to have the opportunity to welcome you back for a more comfortable and positive stay in the fut... read more
Booked 2 Queen beds, hotel said expedia sold non existent room and gave us 1 queen for 3 adults + 1 kid. One of us had to sleep on the floor. Dont exactly know if its expedia's problem or hotel's problem. At least the staff was kind enough to give addl pillows and cover.
Business response:
We apologize for not having the correct room available for you. Thank you for letting us know so we know where to improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 1,006 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.