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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Better than an apartment complex or an ovecrowded Smooth. Should have more vending options with travel size needs as well as food and all.
Business response:
On behalf of our entire staff here at Value Place we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.
New and nice Had a great stay here. The place is furnished very home like. Super clean bathrooms and very clean room in general. Plenty of parking, spaces are big so lifted trucks fit well :) Laundry on site, flat screen LG tv's, full size fridge, hot plate built into the counter. The rooms look as nice as the pics. Nice place to compliment the new bridge under construction at Fillmore & I25
Business response:
On behalf of our entire staff here at Value Place we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.
Nothing except cook top , microwave and refrigerator.
Business response:
Dear Guest, We appreciate your feedback regarding your recent stay. Please know that our Select Suites brand is dedicated to providing comfortable, apartment-style accommodations at competitive rates. While our kitchens are equipped with essential appliances, we encourage guests to bring or purchase their preferred cookware and dining items to enhance their stay. We regret any miscommunication that may have occurred and value your insights, which are instrumental in helping us identify opportunities for improvement. We would... read more
This hotel stole money from us. We booked a room here and were not allowed to check in and were not given a refund. This hotel will steal from you given the chance. I will never recommend this hotel to anyone and will actively tell people not to book a room here. This is theft plain and simple.
Business response:
Dear Stevie, Thank you for sharing your experience. We take allegations of this nature very seriously and sincerely regret any frustration or disappointment you felt. Your feedback will be shared with our team as part of our ongoing efforts to ensure a positive experience for all guests. Sincerely, Hotel Management
No good service
Business response:
Dear Juan, Thank you for sharing your thoughts. We always strive to provide our guests with the best possible service and a welcoming experience. However, we regret that we fell short of your expectations. Your comments will help us continue improving, and we hope you will give us another opportunity to make your next stay enjoyable and comfortable. Sincerely, Hotel Management
Very cheap accommodations. First of all, this place seemed to have residents living there that looked homeless. Felt a little unsafe. No amenities in the kitchen...you bring your own everything. No breakfast, not very clean.
Business response:
Dear Tina, Thank you for sharing your experience. We regret that your experience did not feel as safe or comfortable as it should have. Please know that our property is monitored by security around the clock to ensure the safety of all our guests. Our front desk team is also available at all times to assist and make your stay as comfortable as possible. In keeping with our Select Suites concept, we provide apartment-style accommodations with full kitchens, offering guests the flexibility to prepare their own meals. Guests al... read more
We got there and the area was smelly other people were loud moved us to another room and people above us were stomping on the floor all night.when we left in the morning a homeless person was sleeping in the entrance way. Not a good experience!
Booked 2 Queen beds, hotel said expedia sold non existent room and gave us 1 queen for 3 adults + 1 kid. One of us had to sleep on the floor. Dont exactly know if its expedia's problem or hotel's problem. At least the staff was kind enough to give addl pillows and cover.
Business response:
We apologize for not having the correct room available for you. Thank you for letting us know so we know where to improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 960 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.