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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for casual travelers. Appears there are a lot of long term renters.
Business response:
Dear Stacey, Thank you for sharing your thoughts. We deeply regret that we fell short of your expectations and would like to apologize for any inconvenience you may have experienced during your stay with us. We understand that this may have impacted your overall experience, and we genuinely apologize. We sincerely hope that you will consider giving us another chance to serve you in the future and allow us to make things right by providing you with the kind of experience that you rightfully deserve.Sincerely,Hotel Management
I waited hours and hours for someone no one came I never got room
Business response:
Dear Bianca, We sincerely apologize for the frustrating experience you had during your recent visit. Your wait and the lack of assistance are unacceptable, and we deeply regret the inconvenience you faced. We understand the importance of prompt service, and we will investigate what went wrong to ensure it doesn't happen again in the future. Your feedback is invaluable in helping us improve, and we hope you'll consider giving us another chance to provide you with the impeccable service you deserve. Sincerely,Hotel Management
Dirty The place room was very dirty. The room was hardly cleaned. The front desk employees were great though!
Business response:
Dear Taylor, Thank you for evaluating your stay. Please accept our apologies for not exceeding your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We have discussed these concerns with our team to ensure these issues are not repeated. We are glad you liked our front desk team, so we hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing.Sincerely,Hotel Management
This place was gross and should not be listed for staying it should be shut down
Business response:
Dear Denise, Thank you for choosing our hotel. Please accept our sincerest apologies for not providing you with a satisfactory stay. It is our goal to provide exceptional service; therefore, we regret this was not your experience. We hope you will visit us again for a much-improved stay. We look forward to seeing you.Sincerely,Hotel Management
Bedbugs
Business response:
Dear James, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 960 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.