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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Welcome to Extended Stay America Select Suites – Columbia – Gateway Drive. Our long-term hotel in Columbia is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Columbia offers a wide range of amenities including... read more
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was fairly clean, but there was hair in our shower and the paint was coming off the shower. Things were very old and not well maintained in the kitchen part, but it was convenient to have a fridge and a larger room. The hotel itself had an awful smell in the hallways (smokey and stale), and we had to ask for an extra set of sheets/blankets for a pull out sofa which I would have assumed it would already be stored in the closet. In addition, it says a free breakfast, but packets of oatmeal, coffee, and granola bars d... read more
Business response:
Thank you for your review. We are sorry the cleanliness of our property was not to your expectations. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret your disappointment with our grab-and-go breakfast offerings. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
I like that the property is in a safe location, convenient to shops and has easy parking.
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us and liked our ideal location. However, we regret if you had any inconvenience. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
This is in a nice area and is fairly close to the airport, but it is very old. Our room smelled like cigarette smoke. We could hear everything going on in the next room. The door didn't shut tight enough to use the dead bolt and the bathroom door didn't shut. The pull out couch was broken and very uncomfortable to sleep on.
Business response:
Thank you for being our guest. Although you liked our location, we are sorry our property was not to your expectations and for the issues you encountered. Your feedback has been discussed with our housekeeping and maintenance team members to address the problems you outlined. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management
De lo mejor
Business response:
Oscar, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 4.1 star rating with 840 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.