Extended Stay America Select Suites - Columbia - Gateway Drive

Abigail 

on Expedia

3 years ago

Nice big room, it was quiet. Smelled like smoke upon entering. Kitchen could use an update; stovetop knob was glued on incorrectly so the off position was at the three setting. Minor marks on the single chair. 

Kim 

on Expedia

3 years ago

Your desk staff on checkin was a fill in from another property. She was outstanding. Over all conditions were sad. Needs complete overhaul of rooms and halls. Breakfast bar was lame. A toaster and various breads and breakfast rolls and fruit would be good. No juices either. No cold cereal. Cranola bars ,coffee and oatmeal was offered. Also biggest peeve was smokers, hallway smelled of tobacco use strongly on 3rd floor all night. 

Chris 

on Expedia

3 years ago

In these Covid Times, this Extended Stay tried to keep clients safe and comfortable. Nice try. Our room was clean; the bed was comfortable; the front desk staff was very accommodating. Upon further inspection, the hairdryer was missing; no kitchen appliances; no dish liquid; no disposable cups, no pots or pans for cooking. We had to get a bin of dishes & utensils from the front desk. Front desk kept apologizing. Breakfast was 2 granola bars &/or packaged oatmeal. We would stay here again because our room was clean & safe fro... read more

Valerie 

on Expedia

3 years ago

Elevator didn't work for 3 day stay 

Robert 

on Expedia

3 years ago

Front desk unable to add two nights for my stay. I had to call 800# Toilet not clean Shower rod falling off Nasty goo spots in rug Sticky kitchen floor No paper towels for cleaning up after cooking No cookware or utensils in cabinet or drawer and none offered.