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Extended Stay America Select Suites - Dallas - Farmers Branch
- Hotels
- Farmers Branch, TX
About this business
Location details
4022 Parkside Center Blvd., Farmers Branch, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location and service I loved my recent stay with Extended Stay Dallas, TX. Farmers Branch. The staff was wonderful and accommodating. The only complaint I had was with the firmness of the mattress in the room. It was very soft and obviously new but I really need a former mattress for some lower back support. I would highly recommend this hotel to anyone staying in the area as long as you like a very soft mattress.
Business response:
Alexander, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you were impressed with the great service delivered by our courteous associates as well as the ideal location. We appreciate your comments with regard to the mattress. Thank you again for the recommendation, and we look forward to your next visit. Sincerely, Hotel Management
All was great, good neighborhood as well! I also liked the space in my room.
Business response:
Chitsa, thank you for your feedback about your stay at Extended Stay America. We are glad our clean, comfortable rooms and convenient location was perfect for your needs. We value your feedback and hope to welcome you back soon whenever your travels bring you back. Sincerely, Hotel Management
Not what I expected After havi g driven 6 hrs, we were ready to check in and get some rest. We got there at 4pm and the room was not ready until 5 pm. We noticed the lobby carpet dirty, it looked like it hadn't been vacuumed. The elevator floor had dried up stuff and smelled bad. To top it off when I pulled the sheets, there was a live bug crawling on the bed!!
Business response:
Jorge, thank you for being our guest and for sharing your feedback. We are sorry for the wait time issue you experienced and regret that your room was not ready upon arrival. We also apologize for the odor and cleanliness issues you encountered in your room. Your concerns will be shared with the appropriate individuals in our organization so that corrective measures can be taken. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Over all it was all good only there was no breakfast and In the morning they had a problem in the restrooms means no flash so we had to go to the gas station :(
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry for the maintenance issue you experienced during stay. We also apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Farmers Branch
How is Extended Stay America Select Suites - Dallas - Farmers Branch rated?
Extended Stay America Select Suites - Dallas - Farmers Branch has a 4.5 star rating with 614 reviews.
When is Extended Stay America Select Suites - Dallas - Farmers Branch open?
Extended Stay America Select Suites - Dallas - Farmers Branch is open now. It will close tomorrow at 12:00 a.m.