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Extended Stay America Select Suites - Dallas - Farmers Branch
- Hotels
- Farmers Branch, TX
About this business
Location details
4022 Parkside Center Blvd., Farmers Branch, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everyone from the staff was awesome. Close to everything, very convenient. The only downer was the pool was closed due to repairs. But, a nearby waterpark helped.
Business response:
Rob, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location near waterpark was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
We paid for 2 rooms and we paid full price but the elevators didn’t work and the pool was closed. Kids were looking forward to going swimming and they were not able to. I have a bad knee and it was very uncomfortable having to walk up 2 flights of stairs every time we left the room.
Business response:
Howard, thank you for choosing to stay with us. We apologize for the inconvenience you had due to the lack of elevator and pool services while you were here and the trouble you had due to it. We make every effort to be perfect, but sometimes, we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
The space in the room was great, that's what I liked best
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with your spacious room and that you had a pleasant time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Staff was very helpful Colleen made me feel at ease if needed anything and was polite and always smiling
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Colleen. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
The outside was not great. They attempted cleanliness, but the rooms need updates to look nicer.
Business response:
Thank you for being our guest. Although you liked our location and that you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Farmers Branch
How is Extended Stay America Select Suites - Dallas - Farmers Branch rated?
Extended Stay America Select Suites - Dallas - Farmers Branch has a 4.5 star rating with 588 reviews.
When is Extended Stay America Select Suites - Dallas - Farmers Branch open?
Extended Stay America Select Suites - Dallas - Farmers Branch is open now. It will close tomorrow at 12:00 a.m.