This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Dallas - Farmers Branch
- Hotels
- Farmers Branch, TX
About this business
Location details
4022 Parkside Center Blvd., Farmers Branch, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for Granted, this experience was in the aftermath of a really bad storm, our experience was less than ideal after all the stress we already endured. The room was muggy. There were some mini roach sightings -- leaving us feeling uneasy and dirty. The elevator wasn't always working; that was unnerving. Again, we had just been through 3 days of no electricity in summer so we were grateful for some relief but we did also wish picked another hotel
Business response:
Dear Guest, We deeply regret that your experience at our hotel during such a challenging time fell short of expectations. It is unacceptable that you encountered issues with room conditions, roaches, and elevator functionality, especially given your circumstances. Please accept our sincere apologies for any discomfort and inconvenience caused. We understand your concerns and are actively addressing them to prevent similar occurrences in the future, particularly during challenging situations. We value your feedback and hope y... read more
Awesome eclipse The eclipse was amazing and the hotel made it fun
Bed and wi-fi was good. That's about it. They charge extra for stuff for the kitchen, new replacment towels/linens and no shampoo/conditioner or free breakfast.
Business response:
Dear Scott Q, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns regarding charges for amenities have been shared with our team to understand what went wrong. It is great to know how much you enjoyed our comfortable beds and wifi services. We are always striving to improve our guest experience. We appreciate your business and hope to accommodate you again so we may provide you with a much-improved experience.Sin... read more
Business response:
I am so sorry for the issue you experienced at the hotel.. I hope that you give me time to look into the issue.
Good location for what we needed.
Business response:
Dear Erik, thank you for your kind review of Extended Stay America. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the city.Sincerely,Hotel Management
It was great!!
Business response:
Samantha, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Farmers Branch
How is Extended Stay America Select Suites - Dallas - Farmers Branch rated?
Extended Stay America Select Suites - Dallas - Farmers Branch has a 3.7 star rating with 828 reviews.
When is Extended Stay America Select Suites - Dallas - Farmers Branch open?
Extended Stay America Select Suites - Dallas - Farmers Branch is open now. It will close tomorrow at 12:00 a.m.