Extended Stay America Select Suites - Dallas - Farmers Branch

Business response:

Keith D, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another great visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Mohit, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your visit. We are glad to see that, overall, you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Willie, thank you for being our guest. We are sorry for the maintenance issues you faced during your stay and we are working with the dedicated team to fix the problem. We hope the rest of your stay was comfortable and that you will choose us again whenever you are back here. Sincerely, Hotel Management 

Business response:

We apologize for the behavior of one of our associates. He has been reminded that our primary goal is to provide outstanding customer care to our guests. Hopefully we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management