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Extended Stay America Select Suites - Dallas - Farmers Branch
- Hotels
- Farmers Branch, TX
About this business
Location details
4022 Parkside Center Blvd., Farmers Branch, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed and wi-fi was good. That's about it. They charge extra for stuff for the kitchen, new replacment towels/linens and no shampoo/conditioner or free breakfast.
Business response:
Dear Scott Q, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns regarding charges for amenities have been shared with our team to understand what went wrong. It is great to know how much you enjoyed our comfortable beds and wifi services. We are always striving to improve our guest experience. We appreciate your business and hope to accommodate you again so we may provide you with a much-improved experience.Sin... read more
Business response:
I am so sorry for the issue you experienced at the hotel.. I hope that you give me time to look into the issue.
Good location for what we needed.
Business response:
Dear Erik, thank you for your kind review of Extended Stay America. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the city.Sincerely,Hotel Management
It was great!!
Business response:
Samantha, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
The property was wonderful and accommodating. Expedia did not send over the proper reservation and a double bed room was not available. I booked a double bed with a sofa bed as I had two adults and three kids with me.
Better way to Manage Deposits My $100.00 deposit for Amenities was processed. I now have a $100.0” charge on my Master Card. I called to speak to a Manager at this Hotel , but was instructed to call back on Monday to have this matter resolved. The ironic truth is that, I didn’t use this service, yet I was charged
Business response:
Michael, thank you for taking the time to write a review of our hotel. We are sorry about the issues you experienced during your stay. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. We understand that every detail matters and assure you that we are working to correct these concerns. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Farmers Branch
How is Extended Stay America Select Suites - Dallas - Farmers Branch rated?
Extended Stay America Select Suites - Dallas - Farmers Branch has a 4.5 star rating with 588 reviews.
When is Extended Stay America Select Suites - Dallas - Farmers Branch open?
Extended Stay America Select Suites - Dallas - Farmers Branch is open now. It will close tomorrow at 12:00 a.m.