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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Welcome to Extended Stay America Select Suites – Detroit - Ann Arbor - University South. Our long-term hotel in Detroit is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Detroit offers a wide range of amenities inc... read more
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price Good property for the price. It was weird that you have to ask the front desk for normal kitchen items (they don't stock them) and there was no hair dryer in the room. My room looked like it was recently updated.
Business response:
Rick, thank you for choosing to stay with us. We're glad you were pleased with our affordable rates, but we sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hairdryers are also available and are complimentary at the front desk at any time. We hope to have another opportunity to welcome you back soon for a much better experience. Sinc... read more
Very Decent Hotel They did good with what they had. The hot water went out our second night around 6pm and was out the entire night, continuing into the evening. I was informed that they were very short staffed on housekeeping and maintenance crew so with those facts; our stay was very decent.
Business response:
Delgena, thank you for your review. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had in your room. Please be assured that we have discussed your feedback with our maintenance team to rectify the problem immediately. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Dan, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No hot water. Had to stay at another location. Wish I would have been contacted prior to arrival. Then it wouldn't have been as much of an inconvenience. In addition to this, they didn't have the suite that I reserved and paid for. No discount or price adjustments were made.
Business response:
Thank you for reviewing our hotel. We apologize for the reservation and maintenance issues you encountered while you were here. Please be assured that we have shared your feedback with our front desk, and we’re investigating the problem to make improvements so that this does not happen again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Best local option to stay for several days Staff was great. Bed comfortable, plenty hot water, TV adequate, gmail did not like WIFI but otherwise worked. Breakfast was skimpy with no variety. Priced better than most in the area, convenient walk to seminars at Marriot. Best local restaurants: Boca attached to Mall and Texas Roadhouse - even Burger King made sundaes with plenty of fudge on request. Some minor noise from elevator and other rooms.
Business response:
Thank you for evaluating your stay at Extended Stay America. We're glad to know you liked your well-appointed room and that you were pleased with the service provided by our associates. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Huston, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great stay. Great price
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you were impressed with the great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Unexpected stay The room was adequate size. I was happy with the amenities provided. Some things seemed really old and almost looked dirty. The curtains in the window hung over the heater so much that they billowed out and the heat went into the window verses the room.
Business response:
Andrea, thank you for taking the time to share your experience at Extended Stay America. It’s good to know you enjoyed your accommodations along with the fully-equipped kitchen. Thank you again for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 4.2 star rating with 547 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.