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Extended Stay America Select Suites - Detroit - Farmington Hills
- Hotels
- Farmington Hills, MI
About this business
Extended Stay America Hotel Detroit - Farmington Hills is located at 27775 Stansbury Blvd, Farmington, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
27775 Stansbury St., Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stay but has some booking issues We drove past the hotel as the name of it was obscured behind large trees and did not recognize the logo sign on the street (no name, just logo). It was only when we turned around coming back the other way was the name visible on the side of the building. We booked one room with 2 double beds. Upon check-in they didn't have any available so while they provided us with two rooms with single queens at no extra cost, it was inconvenient going back and forth between the two rooms..
Business response:
Ray, thank you for choosing Extended Stay America and for your review. Although you had an overall pleasant stay, we are sorry for the issues you experienced and regret the inconvenience it caused. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen again going forward. Please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
The bed was small, it took a while to find someone at the front desk, but after that, everything was fine.
Business response:
Andrew, thank you for choosing to stay at Extended Stay America. We are pleased you were satisfied with your stay. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Adriel, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Mark, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Business response:
Paul, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Two week business stay. Wish there was a breakfast available
Business response:
Thank you for choosing Extended Stay America while here for your business. We are pleased to read you enjoyed your overall time with us, but we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your overall stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
NO ICE MACHINE WHICH I FOUND UNUSUAL PLEASANT STAFF, NICE, CLEAN QUIET FACILITY NEEDS AN ICE MACHINE
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our well-kept property and the courteous service provided by our associates. That being said, I am sorry our grab-and-go offerings were not to your liking. Also, our fully equipped kitchens with full-size refrigerator include ice trays for your convenience due to which we do not have ice machines on our property. We hope to host you again so we can serve you even better. Sincerely, Hotel Management
Whoa, change rooms not lightbulbs? Good location, needs more help since one person on duty most of time. Only one lightbulb working in 1st room then new room smelled so strongly of curry we should have changed again. WiFi nearly useless. Nice breakfast on the go...
Business response:
Thank you for staying with us. We are glad you liked our location and the grab-and-go breakfast. That being said, we are sorry for the issues you experienced in your room. Your concerns has been shared with our housekeeping and maintenance teams to take corrective actions. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Farmington Hills
How is Extended Stay America Select Suites - Detroit - Farmington Hills rated?
Extended Stay America Select Suites - Detroit - Farmington Hills has a 4.2 star rating with 869 reviews.
When is Extended Stay America Select Suites - Detroit - Farmington Hills open?
Extended Stay America Select Suites - Detroit - Farmington Hills is open now. It will close tomorrow at 12:00 a.m.