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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Relaxing stay and great value! Bed was very comfortable. Room was clean but bath mat was very damp. It looked clean but may have still been wet from the laundry. There was no hairdryer in the room but the desk supplied one. Actually a very nice stay and excellent price!
Business response:
Nancy, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We value your feedback and hope you will visit us again the next time you are in the area. Sincerely, Hotel ... read more
Worth it Good economical last minute stay
Business response:
Russell, thank you for your review of your quick stay at Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We look forward to seeing you again soon. Sincerely, Hotel Management
Good last minute place Good last minute economical place. Convenient and comfortable
Business response:
Russell, thank you for posting a review of your stay at Extended Stay America. We're glad to know you were pleased with our affordable rates and that you had a relaxing time during your visit. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Nice friendly staff they are very helpful made my stay pleasant
Business response:
Thank you for being our guest. We're delighted to know the service provided by our excellent associates went a long way in making your visit a pleasant one. Reviews like yours encourage the team to keep up the good work. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
The staff was great and very helpful. The issue is that they didn't have much to work with. it is obvious you get what you pay for. This is man extended stay establishment so it should be stock with everything I need to eat and clean with. There was nothing but 2 disposable plastic cups in the bathroom. The office style chair that was provided was defective and needed to be replaced. While I was there there was a grounds crew working on the landscape around the building. They blocked off the majority of the parking adjacent ... read more
Business response:
I'm glad to hear you found the staff friendly and helpful. We do provide all the amenities that you would have needed for your stay. For sanitary reasons we do not keep dishes, pots, pans and such in the rooms and thus they need to be picked up at the front desk. We do provide a sign in the kitchen of each room alerting guests as to what we have and where they can pick them up from. I'm sorry if the sign was missing from your room. Contacting the front desk for your broken chair we could have provided you with a new one. I h... read more
No toiletries we available during entire stay. Kitchen area particularly outside of fridge quite dirty
Business response:
Kedrin, we apologize for the issue you had concerning cleanliness. Your feedback is shared with our housekeeping team to be more diligent going ahead. Since we are an extended stay property, our guests often bring their personal items, but toiletries and other items are also available upon request at the front desk. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
So so Hotel with few amenities , breakfast was very limited , although the room was nice enough , front desk service was ok as I asked them to book again , they never emailed me so I opted for another hotel
Business response:
Vera, thank you for choosing to stay with us. We're sorry for your disappointment with the amenities. Kindly note, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We also regret the service issue you experienced while you were trying to extend your reservation. We have shared your feedback with our team to be more diligent wit... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,746 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.