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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that even though you are on vacation it is like you have your own mini apartment.
Business response:
Jillian, thank you for making Extended Stay America your home away from home. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the kitchenette. We appreciate your business and hope to welcome you back soon for another enjoyable stay Sincerely, Hotel Management
Extended-stay provides me with all the features that I need in a hotel stay. The staff was courteous and quick and checking me in as well as out. I enjoyed the grab and go breakfast that they provide at the lobby. The location was convenient to the convention that I was attending over the weekend. One issue that I had was when I parked at night I noticed a squatter setting up camp next to the parking lot. Being as late as it was it did make me feel uncomfortable that a person that I did not know was nearby observing people g... read more
Business response:
We appreciate you choosing Extended Stay America while here to attend a convention. It is a delight to know you enjoyed the convenience of our location and that you could start your day with our delicious breakfast offerings. However, we regret the inconvenience caused. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Room was very cheap looking, first room had hair on the walls, as well as broken things in the room.
Business response:
Thank for the feedback. We are glad to read you had an overall pleasant visit. However, we apologize and are disappointed to read for cleanliness issue in your initial room. We have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Finny was amazing. I couldn’t be happier with her professionalism and kindness. I’ve been to many hotels in the last 3 months and I have had rude and uninterested people from the staff working at the front desk . I really appreciate her and hope she gets rewarded for doing her job the right way.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay. Special thanks on behalf of Fenny for highlighting her efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Good Holiday Stay during the Holidays
Business response:
Kedrin, thank you for being our guest at Extended Stay America. It is such a delight to know you had a worthwhile stay and that your holidays with us were worthwhile. Your review is highly appreciated, and we look forward to seeing you again on a future date. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Clean room and amenities and close to several shopping centers
Business response:
Thank you for sharing your comments at Extended Stay America. We are glad to know you were impressed with your apartment-style suite along with the kitchen facilities and also enjoyed our location. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,225 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.