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Extended Stay America Select Suites - Detroit - Warren
- Other
- Warren, MI
About this business
Location details
30125 N. Civic Center Dr., Warren, MI, 48093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent room for the price! Clean room with kitchenette. Excellent for families or longer stays.
Room appeared cleaned. Didn't get in bed until.10pm when front desk was closed. The bed was peed on. Bed mad and all with cold pee left in the middle of the bed.
Business response:
Dear Guest, Thank you for your feedback. Guest comfort is our highest priority, and we sincerely apologize for the issue with your bedding. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. We regret that this impacted your stay and hope to have the opportunity to provide you with a far better experience in the future. Sincerely, Hotel Management
Wrong room (Booked multi-bed room but only had one bed, they sold out of multi-bed). Only had one bar of soap in bathroom, cabinets for bathroom were broken.
Business response:
Dear Guest, Thank you for choosing our hotel during your recent visit to the area. We want to express our sincere apologies for being unable to fulfill your request for a specific room. While we make every effort to accommodate such requests, there are occasions when the desired room is already occupied or unavailable. Your comments will be shared with our team to address these concerns and ensure future stays are more comfortable. Sincerely, Hotel Management
Room floor was sticky to walk on. Table wasn’t cleaned.
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret that this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure the housekeeping oversight you outlined is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely, Hotel Manageme... read more
Dirty….
Business response:
Dear Regina, Thank you for sharing your feedback. We are concerned to learn that your experience fell short of cleanliness standards. Maintaining a clean and comfortable environment for every guest is very important to us, and your feedback will be shared with our housekeeping team to address these issues immediately. We are committed to making improvements so that future stays reflect the high standards our guests deserve. Sincerely, Hotel Management
That place disgusting and i even left early because of it
The first room was dirty was moved to a new room. The bathroom was kinda iffy to take a shower in
Ew. It’s a $100 a night so I feel like I can’t complain but oh my gosh from the moment you walk in there’s a stink in the air. The girl that greeted us was like over life. No coffee maker in room no cups in room AC made huge wet spot underneath it and there was like stuff on top of the AC looked like melted candy or something no one cleaned up. Also I thought I had gotten a two bedroom suite but I was placed in a two Queen room. Very disappointed.
The building itself is dirty. Definitely, needs a hard clean. The bathroom was dirty looked like it havent been cleaned in weeks. I was in a noisy room. Also, didnt like being harassed about checking out. However, Kevin the night front desk guy was nice.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Warren
How is Extended Stay America Select Suites - Detroit - Warren rated?
Extended Stay America Select Suites - Detroit - Warren has a 3.2 star rating with 842 reviews.
When is Extended Stay America Select Suites - Detroit - Warren open?
Extended Stay America Select Suites - Detroit - Warren is open now. It will close tomorrow at 12:00 a.m.